Alexander Buick GMC of Oxnard

Amazing experience I had the pleasure to work with Carlos Estrada on a vehicle for my wife. Carlos had a used GMC Terrain waiting when we pulled up to look at it. He (Ca I had the pleasure to work with Carlos Estrada on a vehicle for my wife. Carlos had a used GMC Terrain waiting when we pulled up to look at it. He (Carlos) explained everything regarding the price, truck and was very professional the entire time. I ended up going ahead and taking delivery of a new 2017 Terrain. This was by far the easiest transaction that I could have asked for. The finance manager Raymundo was amazing and did not force extra stuff on me that I didn't want!!!! I would highly recommend Carlos and Raymundo any time!!!! Thank you Carlos and I will see you for my Terrain More

Satisfied Customer Service First of all I'd like to Thank Nieves for such Professional Excellent Customer Service,he takes very good care of his customers in Service Department First of all I'd like to Thank Nieves for such Professional Excellent Customer Service,he takes very good care of his customers in Service Department ,and we always leave Satisfied with Our Service..Thank you More

Absolute most un professional organization ever I bought a new truck there and from the start they lied to me - wait until I put a full page add in the Ventura County Star about how they told me my I bought a new truck there and from the start they lied to me - wait until I put a full page add in the Ventura County Star about how they told me my vehicle had serious radio and blue tooth for, the start to finish 5 people told me that it had a blue tooth. I brought the truck back and they tried to make it Like it was my fault I asked what they could do and they blew me off. Oh yes wait until the Bryan Borthers sponsor ship at I will pass out free items that state what a joke they are- I am going to give them exactly 24 hours to call me back to rectify the issue How much you wanna bet nothing happens. Ulysses was the dealer lets see what happens I will update More

Worst experience with a dealer EVER!!! Lied to from the first to last person I talked to. They drop the ball and lie to cover their mistakes. Completely unprofessional and took over two mon Lied to from the first to last person I talked to. They drop the ball and lie to cover their mistakes. Completely unprofessional and took over two months to report my lease return to GM which made me still financially responsible unbeknownst to me. But they had lied and told me they had taken care of it! Had I not followed up with GM, I would have had over 30 day late dings on my credit! That is total xx!! I left several messages, sent several emails and never received one response. Just AWFUL place to deal with! More

2017 1500 Sierra Denali I used to go to a dealer and spend hours going back and forth but I have not done that for years. Now I contact a dealer through the internet and the I used to go to a dealer and spend hours going back and forth but I have not done that for years. Now I contact a dealer through the internet and then email and if I like what I get then I buy the car/truck. This deal was a bit more complicated because my trade-in was unavailable as it was in Yosemite and would not be back for a few days. Alexander had the truck I wanted and at over 10k off. Working with James Pugliese through email the deal was made and I got a offer (which I accepted) on my trade-in sight unseen. I ought the truck on a Saturday and when my old truck came back on Monday James drove the Denali out and pick up my old truck. Very easy deal. More

Patient, informative, and helpful In March 2015, I ended up buying a new 2014 Cadillac ATS Luxury sedan because of the tremendous assistance of James Pugliese. In addition to sending In March 2015, I ended up buying a new 2014 Cadillac ATS Luxury sedan because of the tremendous assistance of James Pugliese. In addition to sending photo's of the car after I first called about it, he was very patient, thorough, and informative. He stayed with my wife and I until WAY after the closing time to demonstrate the CUE system, and assist with the paperwork. I will return to James when I need a new car, and so should you! More

shady and will lie to get you into a car this place is the most dishonest dealership I have ever been to and I was straight lied to and when confronted they denied it over email but admitted this place is the most dishonest dealership I have ever been to and I was straight lied to and when confronted they denied it over email but admitted it over the phone and in person, do NOT go to this dealership if you can avoid it. More

Left me speechless and beyond Content!!!! ; ) I was blown away by this dealership. I've been to several different ones, thru out my lifetime, for personal purchases, or along with family, or for f I was blown away by this dealership. I've been to several different ones, thru out my lifetime, for personal purchases, or along with family, or for friends, and Ive never experienced the type of service I received here. Edward Martinez, who I was SUPRISED to hear was new to the team, maybe 6 months, showed extrodinary professionalism but also a great deal of compassion, attentiveness, great communication skills, and number one a GREAT LISTENER. Never at at any point did I feel forced to take something off the lot we were not interested in like MOST dealerships will do. We knew what he wanted, and the whole time you can tell he wanted to make sure we ended up with it, and at the best possible price for both of us. The GM or Head of the dealership (Dwayne) was slaving away at a desk, which is understandable when you have paperwork for vehicles, but he took time to stand up, shake my husband and I's hands, and introduced himself and ultimately accommodate us the best he could. Our last encounter was with a tall hispanic gentleman that worked in financing. (Moises)He was honest, upfront, and had a great sense of humor. He didnt try to push us into buying any extended coverage we might not need, and gave us his opinion on what would best fit our needs financially. From the moment we walked through the door, the smiles, the introductions, the communication, the "Were HERE for YOU" was definately present. Id give this dealership two thumbs up!!!! Angel & Racquel Hernandez More