Alexander Ford

Consumer Review/Warning/Rant: This last week, my 70 year old mother, my two small kids, and I, a disabled person with chronic pain and some mobility problems, were stranded on the side of the highway in the old mother, my two small kids, and I, a disabled person with chronic pain and some mobility problems, were stranded on the side of the highway in the middle of nowhere. The vehicle we were in had it's fuel system break down, stranding us about 20 miles outside of Kenedy, Texas. My mother contacted AAA to use her membership benefits. After about 2 hours and multiple calls, AAA was unable to get their dispatch to contact their contract company 181 Wreckers, to send us a tow truck. We contacted 181 ourselves, and they kept telling us that AAA hadn't put an order in, and even then they would only take 1 passenger with them, forcing us to ABANDON THE OTHER 3 PASSENGERS ON THE SIDE OF THE ROAD IN THE TEXAS HEAT IN THE MIDDLE OF NOWHERE. When we tried to explain to 181 Wreckers that we were two small kids, a 70 year old woman, and a diasabled person, and we couldn't just leave 3 of us behind, they grew snarky and angry with us. After literal hours on hold with AAA waiting to speak with a supervisor (who never actually called us back like promised) we contacted Alexander Ford in Kenedy. In less than an hour, they had us picked up, towed, and were working to diagnose our vehicle, working us into their already packed service schedule. They treated us warmly and courteously, offering hospitality, cartoons for our kids to watch, and even a ride to get food from a drive thru while we waited. Within 4 hours, they had our everything diagnosed, picked up the replacement part, and repaired our vehicle. We were back on the road before the end of the afternoon. The costs for their services and repairs were fair and reasonable as well. Thank you everyone at Alexander Ford! Screw you AAA and 181 Wreckers! More

First Time Buyer I am a first time buyer so I was a little unprepared for the car buying experience. Thank goodness for the honest and patient sales people at Alexand I am a first time buyer so I was a little unprepared for the car buying experience. Thank goodness for the honest and patient sales people at Alexander Ford. They explained everything so thoroughly and really made me feel confident in my purchase. Also, I will happily be letting Alexander Ford perform the service work on my car as well. I was taken to the shop and got to meet the service techs and was impressed with their professionalism. More

GREAT SERVICE & AN EVEN BETTER DEAL! The staff at Alexander Auto Center/Alexander Ford were great! They stayed open a few extra hours for us on a Saturday so we could drive from Angleton The staff at Alexander Auto Center/Alexander Ford were great! They stayed open a few extra hours for us on a Saturday so we could drive from Angleton (77515) to Kenedy to view a truck. The finance manager was not only straightforward, but also a pleasure to do business with. The drive was well worth it, so much we plan to send everyone we can to purchase a vehicle from Alexander. Thanks again! More

Incredible customer service. Better deals! If you're looking for a dealership to buy your new or used Ford you won't find a better team than the one at Alexander Ford in Kenedy, TX. After my s If you're looking for a dealership to buy your new or used Ford you won't find a better team than the one at Alexander Ford in Kenedy, TX. After my sixth car buying experience Alexander Ford will be the only place I ever purchase again. They simply beat any other dealership I've ever worked with in the past 15 years in every possible aspect. The folks at Alexander Ford provide a personal buying experience that cuts through the normal stresses of purchasing a car/truck. They treat you with care and respect and ensure you walk away completely satisfied with the best deal possible. More

I have been shopping around for a good used car and felt like I was being gouged by some of the dealerships located in and around my home. However, I went to Alexander Ford in Kenedy and was treated so nic like I was being gouged by some of the dealerships located in and around my home. However, I went to Alexander Ford in Kenedy and was treated so nice and so fair that it made me change my mind how I felt about car dealerships and their salespeople. They gave me a more than fair price on my trade in and an even better price on the vehicle that I purchased. I had researched my trade in so I had an idea over what I felt would be fair---they beat my expectation! I really felt like they went the extra mile to make me happy! They won me over and to be sure, I am telling all my friends and family to buy their vehicles from them. More

This dealership is a joke.. a bunch of liars.. will tell you anything to sell you a vehicle. the salesperson Brad.. he's a bum from victoria texas.. joe is a transplanted texas from florida.. he is worthles you anything to sell you a vehicle. the salesperson Brad.. he's a bum from victoria texas.. joe is a transplanted texas from florida.. he is worthless.. dont buy from these jerks...STAY AWAY FROM ALEXANDER FORD- KENEDY TEXAS... SOLD ME A VEHICLE STATED THE TRUCK WAS CHECKED OUT BY THERE SERVICE DEPARTMENT TOOK THE TRUCK HOME HOOKED UP TO A TRAILER AND REVERSE WAS SLIPPING... STATED TO ME TRUCK SOLD AS--- I HAD TO PAY 500.00 TO HAVE THE TRANS REPAIRED.. GOT THE TRUCK HOME AND THE REVERSE WAS OUT AGAIN... CALLED JOE HE STATED SO .........THEY SUBBED OUT THE TRANSMISSION WORK AND THAT GUY DOESNT WANT TO MAKE IT GOOD .. EVEN THOUGH HIS REPAIR INVOICE STATES WARRANTY 6 MONTHS OR 6000 MILES BT HE STATED THE DEALER WANTED TO "PATCH" THE TRANSMISSION. More