Alexander Toyota
Yuma, AZ
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Salesman Josue was very friendly and knowledgeable on the cars we looked at. Was able to.answer all of our questions. When he went to the manager for the trade in value, he got the amount we were looking cars we looked at. Was able to.answer all of our questions. When he went to the manager for the trade in value, he got the amount we were looking for. Rube in finance was friendly and walked us through the paperwork efficiently. We were in and out in under 1 hour. More
They washed my car and it was clean when it went in, just had it wahed the day prior. Now there are streaks all over it. Service of Preventive Maintenance, excellent! had it wahed the day prior. Now there are streaks all over it. Service of Preventive Maintenance, excellent! More
Wow! What can I say! I went in for a bad battery and the service representative was amazing quick to hear my concerns and even faster with my results and What can I say! I went in for a bad battery and the service representative was amazing quick to hear my concerns and even faster with my results and my battery replacement! 5/5 starts!!! Highly recommend More
Had a positive experience with their service department. Both the service advisor and the service tech did what I wanted done and did so promptly. I like that they have a shuttle for people who need rides. Both the service advisor and the service tech did what I wanted done and did so promptly. I like that they have a shuttle for people who need rides. More
I’ve had my car serviced here for many years and they always have quality customer service. It’s easy to make an appointment, they get your vehicle done when they promise, and explain everything clearly. always have quality customer service. It’s easy to make an appointment, they get your vehicle done when they promise, and explain everything clearly. They do solid work-I’ve never been disappointed! More
Most of my experiences with Alexander Toyota have been excellent, which is why this visit was so disappointing. I want to thank my service advisor, Mike, for his professionalism and genuine effort to a excellent, which is why this visit was so disappointing. I want to thank my service advisor, Mike, for his professionalism and genuine effort to address the issue with my vehicle. Unfortunately, my experience changed when Service Manager Rick Moody became involved. He was disrespectful, unprofessional, and raised his voice during our conversation. I even had to ask him to leave the office. His comment that an intermittent vehicle problem was acceptable as long as it didn't happen all the time was both surprising and disappointing. Despite this experience, I still hold Alexander Toyota in high regard. I believe one person's behavior does not represent the entire dealership, and I hope this is addressed More
Awesome Service at TOYOTA in YUMA AZ Very Satisfied with the Quality of work done Always. Thanks to MIKE ESTRADA , for his Customer Service...Great Attitude, no matter how busy he is ., Mikes makes time the Quality of work done Always. Thanks to MIKE ESTRADA , for his Customer Service...Great Attitude, no matter how busy he is ., Mikes makes time to help.... He Makes The Difference!!; Thanks TOYOTA. you are the BEST More

