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Alexander Toyota
Yuma, AZ
21 Reviews
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Showing 21 reviews
December 31, 2023
Purchased a part that had a $75 core charge. Returned core same day I picked up the part (which I had to pay for in advance). Now 10 days after the core was returned I have not been refunded my Returned core same day I picked up the part (which I had to pay for in advance). Now 10 days after the core was returned I have not been refunded my $$ More
by fb2
Employees Worked With
Management
Helpful February 24, 2022
Don't visit their service department. They returned my vehicle back to me in a unsafe manner with a gouge in my front brake rotor and other issues that weren't presented to us by Hector t They returned my vehicle back to me in a unsafe manner with a gouge in my front brake rotor and other issues that weren't presented to us by Hector the service advisor. Major issues such as brake failure due to a rotor that they gouged and bad radiator hoses in which I would have replaced. I drive this van cross country every year and would not have refused this service as so. Talked to the disservice manager today and got absolutely nothing for their shoddy work. I had to take my van to another Toyota dealership to correct the issues, awaiting on reimbursement, if any. More
by eric_gore
Employees Worked With
Hector, rick
March 19, 2021
After spending $ 4000 on a new engine, I was shocked when the engine failed, The initial install was rapid, the repair took 3 weeks ,experience was miserable.Ford the engine failed, The initial install was rapid, the repair took 3 weeks ,experience was miserable.Ford More
by Gunnar
Employees Worked With
service writer/court representative
January 01, 2019
Very accommodating and knowledgeable!!! It’s my first time to buy a new car and did not regret to asked help from Jose Garibay because he’s very acccomodating and knowledgeable when I ask ce It’s my first time to buy a new car and did not regret to asked help from Jose Garibay because he’s very acccomodating and knowledgeable when I ask certain questions about the car that I wanted. Also I had a good deal with the price, I’m very happy and really recommend this place to visit and buy a car .Please look for Jose G to assist you when you want to buy a car... More
by Pearl18
Employees Worked With
Jose Garibay
December 13, 2018
Awesome I recently just bought a CHR with Ruben and It was great. I got the Invoice price and after everything IT STILL WENT UNDER THE MSRP! I will my cars on I recently just bought a CHR with Ruben and It was great. I got the Invoice price and after everything IT STILL WENT UNDER THE MSRP! I will my cars only with Ruben. Hes the man More
by Karma
Employees Worked With
Ruben Diaz
December 10, 2018
Great customer service! Great customer service from Jose Garibay! I was going to go to Phoenix to buy my 2019 Toyota Camry already made all arrangements and had a price. I s Great customer service from Jose Garibay! I was going to go to Phoenix to buy my 2019 Toyota Camry already made all arrangements and had a price. I saw Jose on Facebook always selling vehicles and I Gave him a call to ask him a few questions about the Camry. Jose went above and beyond to get me to buy local he was able to match the price and save me a trip to Phoenix. I highly recommend Jose G outstanding customer service give him a call . More
by mardon78
Employees Worked With
Vicky was a great help with this also!
November 05, 2018
Grrreat customer service!!!! I planned to buy out of town for a better deal but here in town was awesome!! Crystal & Ruben went out of their way to help me find the 4Runner I want I planned to buy out of town for a better deal but here in town was awesome!! Crystal & Ruben went out of their way to help me find the 4Runner I wanted. Not only did they find exactly what I was looking for...it was ready for pick up the next day!!!! Local deal was better than out of town! Thank you Alexander Toyota you have a very happy customer 👍 More
by HappyCustomer
Employees Worked With
Ruben Diaz, Crystal Brehm
August 17, 2018
Me siento en familia my husband and I came to toyot looking for a purchase option and found the best thanks to enrique rojas we are very very happy. my husband and I came to toyot looking for a purchase option and found the best thanks to enrique rojas we are very very happy. More
by Kenia
Employees Worked With
Enrique rojas
February 24, 2018
God is in control Ruben Diaz was very helpful and friendly was referred to him by my friend and he answered all my questions and was able to give me a good offer. I d Ruben Diaz was very helpful and friendly was referred to him by my friend and he answered all my questions and was able to give me a good offer. I decided to come and get the car the next day, More
by Tere
Employees Worked With
Ruben Diaz
November 29, 2017
2018 Toyota Camry purchase We had the opportunity to meet Ruben Diaz great guy. Ruben was very Helpfully answering our questions, he also made me feel comfortable. Ruben was pr We had the opportunity to meet Ruben Diaz great guy. Ruben was very Helpfully answering our questions, he also made me feel comfortable. Ruben was professional and friendly at all times. He understood what I was looking for and was helpful in accommodating my needs in the purchase of my new car. Excellent customer service RUBEN! More
by Adri77
Employees Worked With
Ruben Diaz
