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Alexander Toyota

Yuma, AZ

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22 Reviews

889 E 32nd Street

Yuma, AZ

85365

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Showing 22 reviews

October 12, 2024

it was a very pleasant experience doing business at alexander toyota. my sales person david merchant made the process go smoothly More

by pilotreef
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabriella Wolf
December 31, 2023

Purchased a part that had a $75 core charge. Returned core same day I picked up the part (which I had to pay for in advance). Now 10 days after the core was returned I have not been refunded my More

by fb2
Recommend Dealer
No
Employees Worked With
Management
Apr 13, 2024 -

Alexander Toyota responded

Hello, Your feedback is important to us here at Alexander Toyota, and I would like the chance to speak with you about your concerns regarding your refund with our Parts Department. Will you please reach out to me so we can discuss this further? Best regards, Mark Howard General Manager mhoward@myalexandertoyota.com 928-344-1170 ext 560

February 24, 2022

Don't visit their service department. They returned my vehicle back to me in a unsafe manner with a gouge in my front brake rotor and other issues that weren't presented to us by Hector t More

by eric_gore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hector, rick
Mar 14, 2022 -

Alexander Toyota responded

Eric, Thank you for taking the time to speak with me. As mentioned, we provided goodwill towards your brake work and showed you the documented receipts of the work. If you would like to discuss this further, please feel free to reach out to me. Thank you. Thank you, Mark Howard General Manager mhoward@myalexandertoyota.com 928-344-1170 ext 560

Mar 14, 2022 -

eric_gore responded

I'm not interested in talking to another person from Alexander Toyota. It's like talking to a child that is yelling and trying to talk over me in a condescending manner. You give Toyota a bad name. I'll be talking to Toyota USA and the BBB concerning this manner. Your staff lies and your so called technicians lie too. Your running a big scam and you know it.

Mar 14, 2022 -

eric_gore responded

Do not get your Toyota serviced here. It's a big scam that they are running.

March 19, 2021

After spending $ 4000 on a new engine, I was shocked when the engine failed, The initial install was rapid, the repair took 3 weeks ,experience was miserable.Ford More

by Gunnar
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
service writer/court representative
Mar 19, 2021 -

Alexander Toyota responded

Hello, Thank you for sharing your review. I would appreciate the chance to speak with you regarding your service experience and your new engine. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, Mark Howard General Manager mhoward@myalexandertoyota.com 928-344-1170 ext 560

January 01, 2019

Very accommodating and knowledgeable!!! It’s my first time to buy a new car and did not regret to asked help from Jose Garibay because he’s very acccomodating and knowledgeable when I ask ce More

by Pearl18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garibay
December 13, 2018

Awesome I recently just bought a CHR with Ruben and It was great. I got the Invoice price and after everything IT STILL WENT UNDER THE MSRP! I will my cars on More

by Karma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Diaz
December 10, 2018

Great customer service! Great customer service from Jose Garibay! I was going to go to Phoenix to buy my 2019 Toyota Camry already made all arrangements and had a price. I s More

by mardon78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicky was a great help with this also!
November 05, 2018

Grrreat customer service!!!! I planned to buy out of town for a better deal but here in town was awesome!! Crystal & Ruben went out of their way to help me find the 4Runner I want More

by HappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Diaz, Crystal Brehm
August 17, 2018

Me siento en familia my husband and I came to toyot looking for a purchase option and found the best thanks to enrique rojas we are very very happy. More

by Kenia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique rojas
February 24, 2018

God is in control Ruben Diaz was very helpful and friendly was referred to him by my friend and he answered all my questions and was able to give me a good offer. I d More

by Tere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Diaz
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