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Alexander Toyota
Yuma, AZ
128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 128 reviews
November 16, 2025
Robert Ames is my service advisor. He is friendly, efficient, and professional. Every time I come in for an oil change, Robert exceeds expectations. Melany Klotz He is friendly, efficient, and professional. Every time I come in for an oil change, Robert exceeds expectations. Melany Klotz More
by M Klotz
Employees Worked With
Robert Ames
November 15, 2025
If I could give a lower score I would. I took my vehicle to Alexandria Toyota for a warranty paint repair. Alexander Toyota contracted the paint repair with Alexander Ford body shop. Alexa I took my vehicle to Alexandria Toyota for a warranty paint repair. Alexander Toyota contracted the paint repair with Alexander Ford body shop. Alexander Ford body shop damaged the paint on the bed of my truck. Since Alexander Toyota are representing the Toyota corporation they are leagally responsible to resolve the issue. Alexander Toyota refused to take responsibility causing me to escalate my complaint with Toyota corporation. Toyota corporation was extremely sympathetic with my situation. Not sure what they can do for resolution but I guess I’ll find out. To date the CEO Mr Howard has not returned my call and referred the matter to the Service Manager to handle which is fine I guess. The reason I wanted to escalate my complaint to the CEO Mr Howard was because the Service Manager wasn’t able to resolve the issue with the Alexander Ford body shop in the first place. In my opinion Mr Howard should have at least talked to me and got involved. I believe Mr Howard is out of touch with his consumer base and has no regard or interest for customer satisfaction. I bought the vehicle in 2017 brand new from Alexander Toyota. Alexander Toyota lacks integrity and has no honor! More
by Smoki1967
Employees Worked With
Mr Howard
November 12, 2025
I’ve been dealing with Alexander Toyota for almost 20 years I pull in and Hector my service guy takes care of all of my services needed for all my vehicles thank you Hector and Alexander Toyota😎 years I pull in and Hector my service guy takes care of all of my services needed for all my vehicles thank you Hector and Alexander Toyota😎 More
by Fancy_Yancey47
Employees Worked With
Gabriella Wolf
November 11, 2025
The Service staff is excellent, especially Hector Aguirrebarrena. He takes care of our vehicle and whatever service we need. We are satisfied when he is satisfied when the work has been done correctl Aguirrebarrena. He takes care of our vehicle and whatever service we need. We are satisfied when he is satisfied when the work has been done correctly and efficiently. He is AWESOME! More
by Cenisalsa
Employees Worked With
Hector Aguirrebarrena
November 03, 2025
My wife and me were going to just pay a visit to see the inventory of the 2025 Rav4 , and we ended up purchasing one. The salesman Carlos De Leon took us through the process of buying the new Rav4 and it inventory of the 2025 Rav4 , and we ended up purchasing one. The salesman Carlos De Leon took us through the process of buying the new Rav4 and it was a great experience , he explained in detail about the new vehicle all of the options and my wife really liked the vehicle and we also received a great price for our trade in. That is what car buying should be like. Also Victor Navarette in finance took care of us. Glad that we decided to take the trip. More
by vikes326
Employees Worked With
Gabriella Wolf
