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Alexander Toyota
Yuma, AZ
73 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 73 reviews
December 31, 2023
Purchased a part that had a $75 core charge. Returned core same day I picked up the part (which I had to pay for in advance). Now 10 days after the core was returned I have not been refunded my Returned core same day I picked up the part (which I had to pay for in advance). Now 10 days after the core was returned I have not been refunded my $$ More
by fb2
Employees Worked With
Management
February 24, 2022
Don't visit their service department. They returned my vehicle back to me in a unsafe manner with a gouge in my front brake rotor and other issues that weren't presented to us by Hector t They returned my vehicle back to me in a unsafe manner with a gouge in my front brake rotor and other issues that weren't presented to us by Hector the service advisor. Major issues such as brake failure due to a rotor that they gouged and bad radiator hoses in which I would have replaced. I drive this van cross country every year and would not have refused this service as so. Talked to the disservice manager today and got absolutely nothing for their shoddy work. I had to take my van to another Toyota dealership to correct the issues, awaiting on reimbursement, if any. More
by eric_gore
Employees Worked With
Hector, rick
March 19, 2021
After spending $ 4000 on a new engine, I was shocked when the engine failed, The initial install was rapid, the repair took 3 weeks ,experience was miserable.Ford the engine failed, The initial install was rapid, the repair took 3 weeks ,experience was miserable.Ford More
by Gunnar
Employees Worked With
service writer/court representative
January 01, 2019
Very accommodating and knowledgeable!!! It’s my first time to buy a new car and did not regret to asked help from Jose Garibay because he’s very acccomodating and knowledgeable when I ask ce It’s my first time to buy a new car and did not regret to asked help from Jose Garibay because he’s very acccomodating and knowledgeable when I ask certain questions about the car that I wanted. Also I had a good deal with the price, I’m very happy and really recommend this place to visit and buy a car .Please look for Jose G to assist you when you want to buy a car... More
by Pearl18
Employees Worked With
Jose Garibay
December 13, 2018
Awesome I recently just bought a CHR with Ruben and It was great. I got the Invoice price and after everything IT STILL WENT UNDER THE MSRP! I will my cars on I recently just bought a CHR with Ruben and It was great. I got the Invoice price and after everything IT STILL WENT UNDER THE MSRP! I will my cars only with Ruben. Hes the man More
by Karma
Employees Worked With
Ruben Diaz
December 10, 2018
Great customer service! Great customer service from Jose Garibay! I was going to go to Phoenix to buy my 2019 Toyota Camry already made all arrangements and had a price. I s Great customer service from Jose Garibay! I was going to go to Phoenix to buy my 2019 Toyota Camry already made all arrangements and had a price. I saw Jose on Facebook always selling vehicles and I Gave him a call to ask him a few questions about the Camry. Jose went above and beyond to get me to buy local he was able to match the price and save me a trip to Phoenix. I highly recommend Jose G outstanding customer service give him a call . More
by mardon78
Employees Worked With
Vicky was a great help with this also!
November 05, 2018
Grrreat customer service!!!! I planned to buy out of town for a better deal but here in town was awesome!! Crystal & Ruben went out of their way to help me find the 4Runner I want I planned to buy out of town for a better deal but here in town was awesome!! Crystal & Ruben went out of their way to help me find the 4Runner I wanted. Not only did they find exactly what I was looking for...it was ready for pick up the next day!!!! Local deal was better than out of town! Thank you Alexander Toyota you have a very happy customer 👍 More
by HappyCustomer
Employees Worked With
Ruben Diaz, Crystal Brehm
August 17, 2018
Me siento en familia my husband and I came to toyot looking for a purchase option and found the best thanks to enrique rojas we are very very happy. my husband and I came to toyot looking for a purchase option and found the best thanks to enrique rojas we are very very happy. More
by Kenia
Employees Worked With
Enrique rojas
