Alexander Toyota
Yuma, AZ
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Had a positive experience with their service department. Both the service advisor and the service tech did what I wanted done and did so promptly. I like that they have a shuttle for people who need rides. Both the service advisor and the service tech did what I wanted done and did so promptly. I like that they have a shuttle for people who need rides. More
I’ve had my car serviced here for many years and they always have quality customer service. It’s easy to make an appointment, they get your vehicle done when they promise, and explain everything clearly. always have quality customer service. It’s easy to make an appointment, they get your vehicle done when they promise, and explain everything clearly. They do solid work-I’ve never been disappointed! More
Most of my experiences with Alexander Toyota have been excellent, which is why this visit was so disappointing. I want to thank my service advisor, Mike, for his professionalism and genuine effort to a excellent, which is why this visit was so disappointing. I want to thank my service advisor, Mike, for his professionalism and genuine effort to address the issue with my vehicle. Unfortunately, my experience changed when Service Manager Rick Moody became involved. He was disrespectful, unprofessional, and raised his voice during our conversation. I even had to ask him to leave the office. His comment that an intermittent vehicle problem was acceptable as long as it didn't happen all the time was both surprising and disappointing. Despite this experience, I still hold Alexander Toyota in high regard. I believe one person's behavior does not represent the entire dealership, and I hope this is addressed More
Awesome Service at TOYOTA in YUMA AZ Very Satisfied with the Quality of work done Always. Thanks to MIKE ESTRADA , for his Customer Service...Great Attitude, no matter how busy he is ., Mikes makes time the Quality of work done Always. Thanks to MIKE ESTRADA , for his Customer Service...Great Attitude, no matter how busy he is ., Mikes makes time to help.... He Makes The Difference!!; Thanks TOYOTA. you are the BEST More
