Alexandria Hyundai

met expectations I don't like going to dealerships, but the crew at the Hyundai dealership helped make this experience as painless as possible. I knew which model I w I don't like going to dealerships, but the crew at the Hyundai dealership helped make this experience as painless as possible. I knew which model I was interested in before arriving, so I was a matter of getting the right price and making a decision. While it took them a while to realize I was there to look at a car, I did show up while it was prime time for folks to pick up cars being serviced, and they wrongly assumed that I was just waiting on my car to be ready. After Travis began helping me, he made sure that I was taken care of and he even drove to Landover to get the car that I was interested in. Overall, it could have been better, but I was fine with the service that I received. When reviewing the paperwork to sign my loan, I was tired and hungry and I ended up signing up for the extra insurance that I didn't really want or need. I don't feel like they strong-armed me at all, but it was after 9pm, and if I hadn't been tired and hungry I probably would have not signed up for the extra cost. More

Love my car! Outstanding service and excellent car. Navid was exceptional in walking my husband and I through all the details. The professionalism of this dealer Outstanding service and excellent car. Navid was exceptional in walking my husband and I through all the details. The professionalism of this dealership is a standout! More

Glad I Followed Friend's Advice I worked with Navid Taheri, who was very pleasant, professional and knowledgeable. He offered all the necessary instructions about the car, gave a fa I worked with Navid Taheri, who was very pleasant, professional and knowledgeable. He offered all the necessary instructions about the car, gave a fair price and allowed plenty of time for me to discuss financing options with by brother who was along to assist in the decision making and purchase. Since then, Navid has already scheduled my first maintenance appointment and agreed to help me out with a refresher course in navigating the Bluetooth system. This dealership was recommended to me by a friend, and I'm glad I took her suggestion. The whole experience was very positive. More

New car Good buying experience, I got what I want it. Staff was friendly and really worked hard on finding what I specify for my new vehicle. Good buying experience, I got what I want it. Staff was friendly and really worked hard on finding what I specify for my new vehicle. More

Sonata Hybrid 2016 I used penfed car buying services to purchase the sonata hybrid 2016. Once again Alexandria is the lowest price in all three quotes I got. I am glad t I used penfed car buying services to purchase the sonata hybrid 2016. Once again Alexandria is the lowest price in all three quotes I got. I am glad the Ray Jacobs the same salesperson who contact me in email and phone call. We setup the appointment, about 2 hours we were on my way back home with our new car. I really appreciated the good buying experience with Alexandria Hyundai. I would recommended this place for anyone. Shuhua Chen More

Honest and professional I have seen many dealers, those people where helpful they advised me on the right car according to my budget and needs. M. Hong was very straight forw I have seen many dealers, those people where helpful they advised me on the right car according to my budget and needs. M. Hong was very straight forward, when negotiating he was honest. Other brands I have visited before Hyundai had there associates like sharks and sometimes lying just waiting for you to sign a check. More

Great Deals and Accomidating Ken and Danny we're great! They did a great job working with the specifications I wanted and providing a smooth experience. I would definitely go back Ken and Danny we're great! They did a great job working with the specifications I wanted and providing a smooth experience. I would definitely go back for my next car. More

The Best Car Purchase Experience I Could Wish For!!! Dear Hyundai Survey Staff, I would like to acknowledge Arkeem Dennis assistance throughout my experience purchasing my car. Just a couple days before Dear Hyundai Survey Staff, I would like to acknowledge Arkeem Dennis assistance throughout my experience purchasing my car. Just a couple days before I had a horrible experience in another car dealership. It was so bad that I canceled the whole purchase while I was signing the Purchase Order. Because that bad experience, when I went to the Hyundai in Alexandria to look for a car, I was not expecting good customer service. However, Arkeem proved me wrong and was the most amazing sales rep I could ask for. I had a lot of questions about the cars and features and he was prompt in answering every questions with good and correct information, and most importantly respect. He was also paying a lot of attention to everything I was telling him regarding my impressions and expectations in reference to my ideal car. Besides the customer service related to the car itself, I was at the store with my husband and my 3 years old son. My son was so excited about buying a car that he was literally all over the place. Arkeem and the whole staff was understandable of his behavior and doing everything they could to help us feel comfortable. Throughout my experience I felt that I could trust the sales rep, the management, and every person I interacted with. This particular store counts with a very high quality service and I am very happy this was the store I chose to go that day. I am very happy with my purchase!!! Thank you for your help and your service. Best regards, Sabrina Mikael More

Hope To Be Contacted Real Soon I purchased the vehicle on Monday evening June 27. The sale and delivery experience was good, however the car was not thoroughly washed. I have not ye I purchased the vehicle on Monday evening June 27. The sale and delivery experience was good, however the car was not thoroughly washed. I have not yet been contacted as promised regarding my satisfaction, the tags & title, and the first service visit. I visited and spoke with sales at 3 other local Hyundai dealerships, including the new one in Springfield. I understand that the Alexandria dealership is older, but its age does not excuse the fact that it really needs a good cleaning and a little paint to spruce it up. The conduct of all the people that I came in contact with that evening was professional and personable, and the time of the sale and delivery was good. More

Buy your car here but don't return The sales department (sales and financing) were wonderful to work with. They acted professionally and like human beings. Avoid the service departmen The sales department (sales and financing) were wonderful to work with. They acted professionally and like human beings. Avoid the service department. Inconvenient and not entirely competent are the nicest descriptions that I can supply. More