Horrible Horrible! Hands down the worst experience I have ever had purchasing a car, I’ve had MANY. Complete lack of respect and a dealership which obviously doesn’t value its costumers or at the least only a select few. I purchased a car from this dealership after initially coming in to view and lease another but things did not work out. I bought the car after being pushed and consistently nagged about it; however this was ultimately my fault for agreeing to the purchase but was not the end of my degrading experience (I cannot recall the name of the sales associate I initially purchased the car from as I lost his card). I came in with quite a nice sized down payment and they happily took my money, I took possession of the vehicle on 3-17th 2017. The car wasn’t immaculate but very good condition which is no less than anyone should expect for the year and type of car that it was. I had the car for a period of 3 days before problems with it began to occur, (3-20th 2017) the radiator began to overheat into to the reservoir and blew the cap off and it overflowed into my garage and I had to call the car in for service where they kept it for a day and determined that it was a faulty cap and or thermostat that was to blame, fair enough, problem solved! The entire time asking them if there was anything they could do to get me into another car was ignored until after the first incident where I was told by a Mr. Darrell Creswell that he would help me to get into another vehicle of similar make because I was unpleased and felt mislead about the one I bought (until then I had been told there was nothing they could do or would do to make sure I was a fully satisfied after spending that kind of money), he told me on the 1st they would have a shipment of at least 10 more cars of the similar make and different options and I would be helped then. I called multiple times and left multiple messages asking to speak with him again before as well as after this date about details about what had been discussed previously but heard nothing back and was given the run around, what I was told by a member of Fiat/Alfa Romeo was never discussed again, surprise, no one was told about this (stupid me I had expected that someone may have kept their word, take what you will this). On 3-29-2017 I was at the McKinney Auto Splash auto spa where I had the car washed when in mid wash the radiator o the vehicle literally blew off the reservoir again and caused the entire bay the wash to be engulfed in smoke and the smell of burned radiator fluid. The dealership was notified once more and the car was collected and I was left to find a ride back to my town of residence, no one called to ensure that I was okay or needed a rental or references to obtain one etc. the car was in the shop for a period of 9 days and I was left without a car for more than a week after purchasing such an expensive sports car. They decided to send the vehicle to McKinney’s “Eldorado Chevrolet” to make sure there was nothing they had missed, I think a rather prudent choice, where they tinkered with the car and replaced a couple of parts and then drove it to make sure it was in good working order and returned the vehicle, as I hoped in the car to take a look (after it had been pulled out for me to take off the lot), with due service lights lit up on the digital gauge cluster notifying me of 0% oil life remaining, service was overdue? When the car was JUST at the dealership of origin undergoing diagnostics, yet they had failed to service the car, it was just purchased less than 3 weeks ago, one would expect that when buying a car with a price of 50k that these things would be done. This means that the car passed through the hands of several qualified technicians where the light would illuminate on the dash, in the middle of the digital display in red lights, every time the car was started, every time at which a tech would hit the ignore/cancel switch. It bothers me that A.) the service, a simple oil change was not completed before the car was given to me when it was initially purchased and possession was transferred but B.) They could not even bother to make me aware of the issue when for the last time I took possession of the vehicle. I was told by their lead technical advisor in the service department that the issue would be addressed the next day and to message him the next day and I said alright that will be great. Come the next day I messaged him multiple times until around 8pm at closing time and heard NOTHING. Ultimately I walked away from an experience that feels honestly degrading and quite bothersome due to the lack of respect and value that I would expect from such a heavy name like Alfa Romeo or Fiat, perhaps I was mistaken to assume? It leaves me with a very bad taste in my mouth which I hope never to experience again. I will absolutely NEVER consider doing business with even a dealership of the same make either.