Alfa Romeo Fiat of Strongsville - Service Center

Extremely friendly, knowledgeable and accommodating. By far, the best dealership from service to sales you will find. I fell in love with my Fiat 500 8 years ago partially because of the dealership experie far, the best dealership from service to sales you will find. I fell in love with my Fiat 500 8 years ago partially because of the dealership experience and recently added an Alfa Giulia to the family for that same reason. More

Excellence Alfa, and specifically Jim in service, delivered on excellence in a challenging scenario. We encountered a weekend battery failure while navigating t Alfa, and specifically Jim in service, delivered on excellence in a challenging scenario. We encountered a weekend battery failure while navigating the pandemic and life challenges. Jim and team stepped in to activate transport of the vehicle to the dealership, rectify the issue, and proactively take care a recall issue all in one. More

Great Team Jim is great and the team made it simple and easy! I was in and out and the car is running great! Thank you again! Jim is great and the team made it simple and easy! I was in and out and the car is running great! Thank you again! More

warranty repair job Purchased the extended warranty a few years ago and had to use it for the first time with my 4C Spider. Alfa Romeo of Strongsville properly diagnosed Purchased the extended warranty a few years ago and had to use it for the first time with my 4C Spider. Alfa Romeo of Strongsville properly diagnosed the problems, ordered the parts, and installed them in a few days! I was very nervous about the repair cost, seeing how I had never had to use the warranty, and is was great to know that the Service Department was easy to work with! All I paid was a small deductible and the car was repaired perfectly, therefore, earning the 5 Star review! The business sets a fine example of customer care! More

Recall Work I have been having service work done on my Fiat 500 for the last 8 years since I bought the car new at the dealership. The service I have received by I have been having service work done on my Fiat 500 for the last 8 years since I bought the car new at the dealership. The service I have received by Jim Obenaur for these years has been second to none. He has always provided prompt, honest service and is a joy to work with. The service area has a small shop feel that you do not see much of these days. Thank you Jim for everything. You are appreciated! More

Took care of all issues - car was done before quoted time. They are always friendly, explain everything. Every time we have dealt with sales or service has been great. Always very helpful and make the whole They are always friendly, explain everything. Every time we have dealt with sales or service has been great. Always very helpful and make the whole process go smooth. More

This dealership is top notch. The service dept. was courteous, knowledgeable, accommodating & I received great service with a warm smile. They rock. I highly recommend. courteous, knowledgeable, accommodating & I received great service with a warm smile. They rock. I highly recommend. More

My experience was great. My fiat was still under warranty so my concerns about cost turned out to not be a worry for me at all! so my concerns about cost turned out to not be a worry for me at all! More

Because of bad weather I got to the dealer ship very early. Like 35 minutes early. Not realizing they didn’t open till 9 I was disappointed when the door didn’t open. But the kind gentleman let me in I early. Like 35 minutes early. Not realizing they didn’t open till 9 I was disappointed when the door didn’t open. But the kind gentleman let me in I told him I was early and didn’t mind waiting at all. He could take whom ever was before me. But to my surprise they worked on my car right away. When done I told him how happy I was and couldn’t wait to get back on the road and carefully drive home and stay there. It was scary driving. More

Efficient, timely, EXCELLENT SERVICE Appreciate the wonderful service received during a routine maintenance (oil change). The waiting room was comfortable and was able to work without an Appreciate the wonderful service received during a routine maintenance (oil change). The waiting room was comfortable and was able to work without any issues making the short wait productive. It was so nice to see the car was washed upon completion. Simply a great experience. I’m so very pleased with this dealership. When purchasing the car, the service was excellent — expected when making a sale. To experience the same courtesy, friendliness, and standard of service is quite pleasing. More