Alfa Romeo and FIAT of Maple Shade

Overall Decent Purchase I purchased a used vehicle that is in very nice condition and with about half the miles you would normally see on a 2006. Overall the experience was p I purchased a used vehicle that is in very nice condition and with about half the miles you would normally see on a 2006. Overall the experience was pretty decent. There were a few issues that arose with the vehicle after the sale but for the most part they were taken care of for me. It cost me some time, bridge tolls, and gasoline but no attempt to charge me for the shop time required to relinquish the issues was ever attempted. They were also able to get me financed - no small task considering my current credit score - and gave me a decent number for my trade in vehicle. Certainly not where I expected to find a gem of a pre-owned Cadillac but they had it, I purchased it, and I would buy there again under similar conditions. Give them a shot if they have what you're after. More

Nice, helpful staff. Tracy was nice, and knew about the vehicle we purchased. She explained how all the things worked in the car to help us know how to use them. She was p Tracy was nice, and knew about the vehicle we purchased. She explained how all the things worked in the car to help us know how to use them. She was professional, and easy to work with. More

Positive Overall Experience I had done research before going to the dealership, so I pretty much knew what I wanted and what price I expected. I did not have an appointment going I had done research before going to the dealership, so I pretty much knew what I wanted and what price I expected. I did not have an appointment going in but I still got attentive service from the moment we walked onto the lot. Jessica Medina handled most of the service, and I would highly recommend her as a sales associate. She was so nice and not pushy at all. I did not feel overwhelmed or like I was being cheated as some car dealerships make you feel. Even on the test drives, she made pleasant conversation and let me make my own decisions about the vehicles I tested. Overall just a wonderful experience and I am very happy with my new (to me) Fiat 500 Pop. :-) More

Pretty honest and straight forward I had a horrible experience so far with cars dealers, new or used. My biggest issue with car sales guys is trust. They say one thing, and after 10 min I had a horrible experience so far with cars dealers, new or used. My biggest issue with car sales guys is trust. They say one thing, and after 10 minutes they say another thing, prices are changing from as advertised to suddenly $5k more etc... This dealership really surprised me for the best, there was a negotiation between myself and sales guys ,but I felt like it was all done in good faith, without wasting any of my time, which is really refreshing. And once we shook hands, they stood by their deal and did the paperwork ( which is a lot of times painful experience ) quick and precise. Car that I got from them was thoroughly cleaned inside and out, and filled up with gas. Bottom line, very professional and honest experience, will definitely come back to them for their upcoming Alfa Romeo Juletta More

Positive experience They met my needs quickly and efficiently. They had a large selection of Fiats to choose from. They followed up to see if everything was taken care of They met my needs quickly and efficiently. They had a large selection of Fiats to choose from. They followed up to see if everything was taken care of. More

MARVELOUS CUSTOMER SERVICE The rating I gave is due to the OUTSTANDING Customer Service my husband and I received from Tracey Gooden. Tracey's compassion and understanding pers The rating I gave is due to the OUTSTANDING Customer Service my husband and I received from Tracey Gooden. Tracey's compassion and understanding personality are genuine. She gave us her undivided attention. Also, Alex Frattaboli and Tony Lee possess the same great character and provide excellent customer service. Customer Service is everything! If you suck at it, people can see right through you and will not trust you. When buying a car, you want to feel like you are important and you're financial status matters. Tracey is just AWESOME! I LOVE HER! More

Great experience sales person was very knowledgeable of the car I was interested in. Management was very helpful as well. I will definitly come back if im ever in the sales person was very knowledgeable of the car I was interested in. Management was very helpful as well. I will definitly come back if im ever in the market for another vehicle More

My experience was beyond great I gave a 5 star rating because my experience was awesome. This was my second purchase here and the sales team is amazing. They treat you like family a I gave a 5 star rating because my experience was awesome. This was my second purchase here and the sales team is amazing. They treat you like family and the process is quick. They make sure that no matter what you leave out with the car that you want at a price you're comfortable with. I love that everyone was happy, upbeat and so relatable. Fiat of Maple Shade NJ takes the stress out of the car buying experience. I definitely recommend everyone to shop Fiat of Maple Shade NJ you'll thank me. More

Great buying experience From our first phone call ,to when our sales person Greeted us out front , I can only say good things about Mashell Hartman ( sales person )and Tony From our first phone call ,to when our sales person Greeted us out front , I can only say good things about Mashell Hartman ( sales person )and Tony Lee (general sales manager .) The two of them made our sales experience easy and straightforward . We purchased a used 2020 Chevy avalanche , they treated us like we were buying a new $40,000 car. . They Detail the truck for me before pick up ,.and met me at the train station when I came down to pick up the truck . The truck is running great so far and i we negotiated a fair price. Guy More

Liars, bunch of crooks These guys will do anything to sell you a car. I had gone in and they actually suggested I do a voluntary repo. On top of that, after filing a complia These guys will do anything to sell you a car. I had gone in and they actually suggested I do a voluntary repo. On top of that, after filing a compliant with BBB, they denied it. If my claim is so false, why won't they pull up video footage to show that I was indeed taken to the sales floor. They are crooks and act with zero integrity. Don't go here, go to the fiat in PA if you are looking to purchase a Fiat. These guys are horrible! More