Alfa Romeo of Maple Shade

My primary issue with this visit is that I asked for and was charged for a tire rotation. But I marked the rims before dropping the car of, and was told to my face, the rotation was done. But everyone was e was charged for a tire rotation. But I marked the rims before dropping the car of, and was told to my face, the rotation was done. But everyone was embarrassed when I told them the rims were marked - and they were in the same place as I dropped it off. Emil the Mgr was also embarrassed for both of us and he made the situation right in the end. More

They always take care of me. Great team. A+ customer service. Highly recommend. You guys rock. Great team. A+ customer service. Highly recommend. You guys rock. More

They took good care of me and my car they gave my car back to me clean everybody was very helpful. back to me clean everybody was very helpful. More

Bruce and the service department team are amazing. Sometimes in this crazy world it’s scary when someone works on your car but I always feel safe when they service my car. I love my this dealership! Sometimes in this crazy world it’s scary when someone works on your car but I always feel safe when they service my car. I love my this dealership! More

Bruce and Emil in the service department are excellent. I have a Giulia Quadrifoglio and it's been there several times for routine maintenance and accessories. It's refreshing to actually be treated like I have a Giulia Quadrifoglio and it's been there several times for routine maintenance and accessories. It's refreshing to actually be treated like a customer, get return phone calls, price estimates, vehicle ready when promised, no surprises, etc. I did not buy the vehicle there but they still treat me like a VIP. Keep up the good work. More

On 1/26/23, the recall U90 was replaced; everything went well. The job was done within the estimated time. well. The job was done within the estimated time. More

Not good at all had to pay when it would have been covered by insurance that I kept at times bought it.I do 💕 my car covered by insurance that I kept at times bought it.I do 💕 my car More

My Alfa Romeo Giulia is a joy to drive & I look forward to owning it for a very long time! Everyone at Fiat/Alfa Romeo Maple Shade is helpful and accommodating whenever we need service. That really makes a to owning it for a very long time! Everyone at Fiat/Alfa Romeo Maple Shade is helpful and accommodating whenever we need service. That really makes a difference!! Highly recommended. More

good support and service overall the only improvement is the loaner program needs to be better the loaner program needs to be better More

Customer service mechanic was quick. The pay clerk was not useful. The service manager gave me my key after oil change and told me car was waiting outside. Once I went to the pay cou The pay clerk was not useful. The service manager gave me my key after oil change and told me car was waiting outside. Once I went to the pay counter I asked to pay and was told she had no paperwork and I would have to wait. I asked if she could grab it so I could pay and she stated she doesn’t do that and just sat there. You have lost me as a customer for both service and any future car purchases. Sorry I expected more from a premium dealership More