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Alfa Romeo of Naperville
Naperville, IL
108 Reviews
Alfa Romeo of Naperville is part of Volumecars Auto Group the North America’s fastest growing family owned luxury dealership with a huge inventory of pre-owned luxury vehicles including Audi, Alfa Romeo, BMW, Mercedes, Maserati, Porsche just to name a few.
Our tradition has been established over the years and made us the number one destination for high quality luxury vehicles. We provide exceptional experience from the moment you contact us all the way through the purchase process. Our number one priority is your complete satisfaction that’s why we offer a 3-Day Return Policy on all of our vehicles. We also offer world wide shipping straight to your door. Visit us at www.volumecars.com and start your exceptional buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 108 reviews
October 03, 2023
Enjoyed my time at the dealership. They made me feel like family and took care of my needs. They made me feel like family and took care of my needs. More
by Odoleh18
Employees Worked With
Helpful October 03, 2023
All of the people I worked with were friendly and courteous, they went out of their way to make sure I was satisfied. courteous, they went out of their way to make sure I was satisfied. More
by Porscheguy
September 29, 2023
Outstanding service top to bottom! Would highly recommend to anyone looking for a great car buying experience! Would highly recommend to anyone looking for a great car buying experience! More
by mcrosby320
September 23, 2023
Excellent service spent a lot of time making sure we were comfortable with the car and sale comfortable with the car and sale More
by R1cyclerider
June 08, 2023
Terrible customer service! !! Would never recommend! I will never buy another car there! I called the service manager and never received a call back. So disappointed !! Would never recommend! I will never buy another car there! I called the service manager and never received a call back. So disappointed More
by rhondafusco
Employees Worked With
Don Braziulis
May 23, 2023
A little deception with their advertising of New, leftover previous year model vehicles. Some were not available during my initial visit. I returned after receiving a phone call that they were now leftover previous year model vehicles. Some were not available during my initial visit. I returned after receiving a phone call that they were now available. All of the cars were technically new, because they did not have an owner however they were demo/loaners and most between 3,000 and 5,000 miles. Sales Person Joe was very good and friendly. I can tell he is a hard worker. He would be someone I want working for me. He is actually the reason why I did not put this at 1 Star and gave it 2 Stars. However, the management is very aggressive, pushy and will not take no for answer. I tried to walk away from the manager multiple times to go home. I was given promises of a great discount on a Brand New Model Year, and a aggressive trade in value for my current car if I waited for only 15 minutes. Well, I waited 45 minutes for that process, only to have my intelligence insulted. Verbally, the new car would be 44k if I waited 15 minutes, it was then presented on paper at $46,370. A mandatory fee of $2,997 disguised as a "Volume Promise" and to top it off a lower Trade In Value of both documented offers I showed them from Carvana and Vroom. Not a fan of the dealership under the current management and despite having an Italian Heritage, I'm more than satisfied with my new Cadillac over the Alfa. More
by RobF
Employees Worked With
Noah - Manager, Joseph Fjeldheim
May 16, 2023
I was pleasantly engage in the journey of purchasing my second car by this salesman Don. He was very personable and delightful to work with. Everything was explained to me in great detail and with such c second car by this salesman Don. He was very personable and delightful to work with. Everything was explained to me in great detail and with such charisma and simplicity. I really want to thank him and others at your dealership. Lisa Richardson-Archambault. More
by Lisa Richardson
