Alfa Romeo of Tysons Corner
Vienna, VA
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Service was easy to schedule online, drop off the car, and staff was friendly. The waiting room could use some upgrades, like stocking the empty mini fridge. But the Wifi was fast enough to allow me t and staff was friendly. The waiting room could use some upgrades, like stocking the empty mini fridge. But the Wifi was fast enough to allow me to work while I waited and the coffee machine was ok. I feel like it took a little while in between my car coming back from the rest drive and when I was finally notified it was ready, however I don't know what the process is there as far as paperwork so I won't judge there. When I did get called up to pick up my car, the manager(?) explained what was done and answered all my questions, including clarifying some questions I had about my maintenance plan. Overall a good experience. More
This is my preferred place for any auto maintenance or repairs. Terrell is very personal and professional, kept me up to date on everything in a timely manner. repairs. Terrell is very personal and professional, kept me up to date on everything in a timely manner. More
Mason was very helpful with getting me spare key made. Making another appointment to fix head unit not connecting to my cell. Appreciate the help Mason gave me and help my next service appointment will Making another appointment to fix head unit not connecting to my cell. Appreciate the help Mason gave me and help my next service appointment will goes as smooth as my first. More
Great service on my Alfa Romeo 2019 Stelvio. 3 year annual maintenance done quickly. Service staff are excellent, Enterprise rental was quick and convenient. One more year of prepaid maintena 3 year annual maintenance done quickly. Service staff are excellent, Enterprise rental was quick and convenient. One more year of prepaid maintenance. Great organization. More
The communication was poor, self generated messages are good, but would have been better from a person letting me know the reasons for delay. I had to call 3/4 times during the long wait of two months good, but would have been better from a person letting me know the reasons for delay. I had to call 3/4 times during the long wait of two months More
Service team was very courteous, professional and knowledgeable. Service managers worked me into a tight schedule in a timely manner, and diagnosed the cause of a “service engine” light - a slight ov knowledgeable. Service managers worked me into a tight schedule in a timely manner, and diagnosed the cause of a “service engine” light - a slight overfilled oil reservoir. Also, MILENA found a west coast dealer had not updated factory-issued codes. Covered by warranty, that work was completed. Hand washing of the car completed the visit; and, I drove home happy - except for the belligerent traffic. I must also say, this team did the last oil change, using my customer-supplied Amsoil. So, they probably did the overfilling. But, having done my own work on cars in a previous life, there little problems occur. Much less of a problem than not enough oil! These new computerized engines are just a little too sensitive, at times. Who cares. Great car; great service! 😃 More

