All American Chevrolet of Killeen - Service Center

Very professional dealer. We purchased a 2014 Corvette and Camaro and have been very pleased with the service after sale.Many dealers don't care after the sale but All American We purchased a 2014 Corvette and Camaro and have been very pleased with the service after sale.Many dealers don't care after the sale but All American Chevrolet Service department provides friendly and prompt attention to your concerns whether it be a simple oil change or a major overhaul.We will definitely continue to use All American for our automotive needs. More

Check in was quick and friendly service Timothy greeted me with friendly service and I just had a oil change and service. The time was right at an hour or so just like he said. Timothy greeted me with friendly service and I just had a oil change and service. The time was right at an hour or so just like he said. More

oil change always hospitable and family oriented, always makes sure my comfort and needs met, like Jennerfer always checks on me offers coffee and doughnuts, I always hospitable and family oriented, always makes sure my comfort and needs met, like Jennerfer always checks on me offers coffee and doughnuts, I love it thers, and they notify that services are sceduled More

Get you butt up I give this rating cause the service tech guy was lazy made me write my own vin and mileage and bring it to him also the time to get service took a li I give this rating cause the service tech guy was lazy made me write my own vin and mileage and bring it to him also the time to get service took a little longer then expected. More

absolutely best customer service ever! I am extremely pleased with All American Chevrolet. Customer oriented, friendly, knowledgeable and then they go out of their way to meet the customer I am extremely pleased with All American Chevrolet. Customer oriented, friendly, knowledgeable and then they go out of their way to meet the customer needs and exceed expectations. Definitely recommend!! More

Uplifting and Calming I lost the key to my new Chevy Malabo and when I called they reassured me that they could help me....without knowing fully of what happened I started I lost the key to my new Chevy Malabo and when I called they reassured me that they could help me....without knowing fully of what happened I started to feel much better about what I had done...or lost or couldn't find...lol That afternoon my car was back with me and a few days later....The lost keys were found in HUBBIES truck!!!! Thank You Mr Lewis!! More

Bad experience Give an appointment with and Advisor that was on leave. As for a person to show him the problem I was told no. But then I was called at work to ride Give an appointment with and Advisor that was on leave. As for a person to show him the problem I was told no. But then I was called at work to ride with the technician because they can't heard the noise. I show him. Next day I was told it repaired as soon I left. The noise was there again. 55 miles later and a dirty car and the vehicle has the same problems. More

Happy customer Had a good experience, this was my first time bringing my brand new vehicle in for maintenance and I walked out satisfied for sure. Thank you Had a good experience, this was my first time bringing my brand new vehicle in for maintenance and I walked out satisfied for sure. Thank you More

Oil Change I very much enjoyed speaking with the service advisors! My oil change took about an hour and was efficient. Will be returning for future service needs I very much enjoyed speaking with the service advisors! My oil change took about an hour and was efficient. Will be returning for future service needs. More

Not a very good experience - Horror Story I DID NOT HAVE A PROBLEM WITH MY SERVICE REP. The problem was with the actual Service Technician. I don't know his name because he did't introduce him I DID NOT HAVE A PROBLEM WITH MY SERVICE REP. The problem was with the actual Service Technician. I don't know his name because he did't introduce himself. I came in with the parts for my car to be repaired. I had an exhaust problem that required about 2hrs of work to replace the parts and fix my tail pipe. The service person tried to make me purchase parts that I didn't need. He refused to do the work that I requested and had a very negative attitude. I took my vehicle and parts to another dealership and my vehicle was repaired for a fraction of the cost that your dealership quoted. I purchased my vehicle from your dealership brand new and have had ALL of my scheduled and unscheduled maintenance done there. On several occasions I have had to bring my vehicle back for things being overlooked after services had been performed. On one occasion my air filter box was not properly secured after a service, my turn signals didn't work after the replaced my ignition switch due to a recall, my oil life settings were not reset after an oil change and a few more things were performed with lack of attention to detail. I will NOT be bring my vehicle to All American Chevrolet Killeen for any more major repairs. I still have a few free oil changes left but after that I'm finished doing business with you all. More