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All American Chrysler Jeep Dodge Ram of Midland - Service Center

Midland, TX

4.4
500 Reviews

500 Reviews of All American Chrysler Jeep Dodge Ram of Midland - Service Center

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February 03, 2024

Outstanding Sales and Great people to deal with! Made my first Jeep purchase an Awesome Experience! More

by bryanh70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Slaughter
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Feb 06, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you so much for taking the time to share your positive experience at All American Chrysler Jeep Dodge of Midland. We are thrilled to hear that our sales team provided outstanding service and made your first Jeep purchase an awesome experience. We truly appreciate your kind words and hope to have the opportunity to serve you again in the future.

January 28, 2024

Andrew in service is great ! He always calls or updates you on your vehicle and it’s ready when promised! I’d highly recommend All American CJD of Midland to purchase or have y More

by INFO@SCOTTBRACKEN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karla Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Tvrdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Fuentes, Toby Nock, John Villareal, Jeff Slaughter
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Jan 31, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to share your positive experience with Andrew in our service department. We are glad to hear that he consistently provides excellent customer service by keeping you informed and delivering your vehicle on time. We appreciate your recommendation and look forward to serving you again in the future.

January 25, 2024

Everyone was kind and willing to answer my questions and the service was excellent. I didnt have to wait, service was prompt. More

by LT2279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Nock
Report | Print
Jan 31, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you so much for your kind words and recommendation! We strive to provide excellent service to all of our customers and we're thrilled to hear that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

January 24, 2024

Great sales good people and they did everything that they were supposed to do for a fair price More

by TOMSMITH197938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Hernandez
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Jan 25, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for your five-star review, TOMSMITH197938. Our team at All American Chrysler Jeep Dodge of Midland always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

January 19, 2024

Great work fast and easy thank you for the oil change great customer service thank you More

by OCHOAANGELICA97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Nock
Report | Print
Jan 22, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you so much, Angelica! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with our team during your oil change. Providing exceptional customer service is always our top priority, and we're glad we could make your visit fast and easy. If you have any other automotive needs in the future, please don't hesitate to reach out. Thank you again for choosing All American Chrysler Jeep Dodge of Midland!

January 13, 2024

Mostly pleased. Sales agent needs more training. Love my new wagoneer. Still have questions and sales agent isn’t helpful (hence needs more training). More

by JADON31399
Service Time
Recommend Dealer
Yes
Employees Worked With
Diana
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Jan 15, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to share your feedback, JADON31399. We're glad to hear that you love your new Wagoneer. We apologize if you felt that our sales agent wasn't as helpful as you had hoped. We appreciate your input and will take it into consideration for future training opportunities. If you have any further questions or concerns, please don't hesitate to reach out.

January 12, 2024

Very poor customer service I will never buy a vehicle from this establishment again thank you More

by DANIELMARTINEZ2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Peraza
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to share your feedback, DanielMartinez2121. We apologize if your experience with our customer service did not meet your expectations. We value your opinion and will use it to improve our services. If there is anything specific you would like to discuss or share with us, please feel free to reach out.

January 09, 2024

These guys always do a great job for me. Their car service took me home and picked me up when my truck was done. More

by jessecamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Nock
Report | Print
Jan 12, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to share your positive experience with us, Jesse! We are delighted to hear that our car service was able to meet your expectations and provide convenient transportation while your truck was being serviced. We strive to provide excellent service to all of our customers, and we appreciate your kind words. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out.

January 07, 2024

Friendly Service writer. Dealership was clean. Oil change was completed fairly efficiently. Enjoyed the complementary car wash More

by RANDALLSTILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
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Jan 08, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to share your experience at All American Chrysler Jeep Dodge of Midland. We appreciate your positive feedback regarding our friendly service writer, clean dealership, and efficient completion of your oil change. We're glad to hear that you enjoyed the complimentary car wash. We value your business and look forward to serving you again in the future.

January 04, 2024

We asked for a 5 tire rotation and we’re given a 4 tire maybe then had to wait for 2 tires to be switched which makes us feel like nothing got done at all. Then y’all have emailed us and text us like 50 ti More

by #annoyed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toby Nock
Report | Print
Jan 05, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

We're extremely sorry that you had to face such difficulties. Issues in our customer service is not something we are known for. As you can see from our other reviews, we pride ourselves on providing great service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we can work to make things right. Our team hopes to resolve this to your benefit and earn you back as a customer.

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