All American Chrysler Jeep Dodge Ram of Midland - Service Center
Midland, TX
498 Reviews of All American Chrysler Jeep Dodge Ram of Midland - Service Center
I realize service depts get backed up and you never know how long a repair may take. Each time I called the service dept, it rolled over to another dept…I called six times just to make the appt. I was shoc how long a repair may take. Each time I called the service dept, it rolled over to another dept…I called six times just to make the appt. I was shocked that the next available slot was 70 days out. Back to being patient and waiting my turn. When I dropped it off, I got no communication for days as to status. When I called, the response was …we’ll see if we can get it in in the next few days. I received no callback ever; I called again in a week and it was ready. I asked if they had tried to contact me by calling, texting or emailing or leaving a voicemail. No answer. The work performed was fine; service dept management needs a wake up call. Even if you are short on your labor force or lack the facilities, you can find a better way for your customers. More
It was easy and simple thank you, I always enjoy the experience I have when I am there experience I have when I am there More
Great deal! Signing paperwork was smooth. Didn't like the long wait time for the factory to make the vehicle but really happy with it. Signing paperwork was smooth. Didn't like the long wait time for the factory to make the vehicle but really happy with it. More