All American Chrysler Jeep Dodge Ram FIAT of San Angelo

Upon taking the vehicle in for some fluids leaking the dealership managed not to find leaks that were pointed out. This I found hard to believe and asked to speak with a manager, which was refused and I w dealership managed not to find leaks that were pointed out. This I found hard to believe and asked to speak with a manager, which was refused and I was transfered around over and over. I hung up called back questioned again how the leak that was plain to the naked eye wasn't found and I was asked to immidiately told to pick up the vehicle. Upon going to the dealership no manage came to speak with me and they returned the vehicle with caps off, and parts literally stacked up under the hood. I took pictures and asked for their corporate number which was refused. Then I was informed if I did not leave immidiately the cops would be called. I got in my vehicle and went across the street waited for police showed them the damage they immidiately returned to the dealership but could not do anything to them because they did not charge for the work. Now I am left with a vehicle in pieces and upon going home and calling corporate was informed dodge has no affiliation with the San Angelo location and that they are not an authorized dealer. Dodge also informed me even if the vehicle was under full waranty the problem was my own now and it was up to the dealership to honor the waranty. This I find interesting, you buy a new car and its up to the individual dealerships whether or not they wish to honor their companies warranty that the customer is paying for. All I can say is if your needing work done do not under any circumstances take it to this dealership as they have poor quality work, poor customer service, poor management, and even a worse set of ethics. They overcharge for work even for a dealership quoting me 700+ dollars to replace a waterpump on a dodge ram 1500 which is approximately 20 minutes of work and the part is 52.99 from the dealer. Nothing special needed to change it and a part that most people can change themselves if there willing to take the time. More

Great service. very prompt and attentive. He explained everything that was done and we are very pleased with their customer service. They were very efficient and got us in and out quickly. everything that was done and we are very pleased with their customer service. They were very efficient and got us in and out quickly. More

I had an issue with my 2012 Charger Police Package car. The AC/AM-FM controls stopped working with less than 2000 miles. I called ahead and spoke to Raymond who told me to make the 70 mile trip into San An The AC/AM-FM controls stopped working with less than 2000 miles. I called ahead and spoke to Raymond who told me to make the 70 mile trip into San Angelo and they would work me in. When I arrived Raymond got my vehicle in quickly and Tony took the car back to get started. Tony was very professional and had me come to the back to help with the police equipment that was in the way of him making the repairs. After about an hour and a half I was back on the road with everything working. Tony was a pleasure to work with while determining the problem with the car and deserves a pat on the back for his professional appearance and attitude. I was also impressed with Raymond for getting me in and how he handled the entire situation. It was nice to be made a priority so my patrol vehicle could get back on the road. Thank you. More

The experience we had buying our new car was by far the best one ever. The time we spent at the dealership was very pleasant. Very low stress.... and that is rare. We appreciated their honesty and we didnt best one ever. The time we spent at the dealership was very pleasant. Very low stress.... and that is rare. We appreciated their honesty and we didnt feel like someone was constantly pressuring us. The process was quick and painless. We are extremely happy with the way it went and we are even more happy that we drove home in the exact car we wanted at a reasonable price. Thanks guys! More

From out of nowhere, Terry made our deal happen. When we got the cold car to come and see about a trade in, we thought there was no way to get out of our car that we were totally upside down in. Somehow, Te got the cold car to come and see about a trade in, we thought there was no way to get out of our car that we were totally upside down in. Somehow, Terry and his sales guy were able to get us into two new cars even after another sales associate told us that there was no way we could work a deal. Terry went out of his way to get us the deal that we wanted/needed. This is the fifth time for me purchasing a vehicle, and by far, Terry was the easiest sales person I have ever dealt with. More

I took delivery of my Ram 3500 after returning from a deployment. I had an awful time going through AAFES/Overseas Military car sales but, taking delivery at All American made me think i should have just deployment. I had an awful time going through AAFES/Overseas Military car sales but, taking delivery at All American made me think i should have just bought through them. Everything from keeping in contact with me and sending me pictures of the truck (thanks Paul Mcclure) to all the paperwork processing (thanks Sherry Welch) to fixing one of the problems that the AFFES folks couldnt get right (after 3 tries) with the door handles (thanks Josh). I will not only recommend this dealership but, my next purchase will be with them as well. Thank You for taking care of me even after i had taken delivery. More

When I went into the Dealership today, everyone was very professional and very helpful. As soon as I walked in the door, I was greeted by Jay Scott, the service rep. He took my information and got the car i professional and very helpful. As soon as I walked in the door, I was greeted by Jay Scott, the service rep. He took my information and got the car in line to be serviced. I was there for less than a hour this trip which was very nice. All the guys up there at All American CJD are great in the Sales Department and the Service Department. More

This was my first experience buying from a dealership and my first car to purchase on my own. Todd and Sergio did a wonderful job of helping me and answering all of my questions. They went above and beyond t my first car to purchase on my own. Todd and Sergio did a wonderful job of helping me and answering all of my questions. They went above and beyond to help me get the car I really wanted even though it was not the most expensive one on the lot. I appreciate all the help they gave me and would most definitely recommend working with both of them in the future. When I am in the market for my next car I will be going back there! More

I recently bought a car from this dealership. They delivered it to me. I never went to the car lot. I only talked with a Sales person on the phone. I was given free oil changes so I go there to get delivered it to me. I never went to the car lot. I only talked with a Sales person on the phone. I was given free oil changes so I go there to get my oil changed often (drive a lot for work). They are always friendly especially (Ruben) I believe that is his name. He always offers to get us a ride somewhere since we live out of town and always have things to do while waiting on the car. Overall no complaints. Would rate a 5! More