All American Ford in Old Bridge

Having visited a Ford dealership close to my home and having THE worst customer experience, I of course took to the internet and researched dealerships. The reason I chose to visit this dealership was be having THE worst customer experience, I of course took to the internet and researched dealerships. The reason I chose to visit this dealership was because of previous reviews I read online. When I walked in there was a pretty smiling face at the desk asking me if I needed help. I told her I was there to lease a car and she introduced me to Joe G. He engaged me in conversation before assessing my needs and wants for my new vehicle. Through our conversation, I found out Joe collects beer cans. I too am a collector and so we had commonality. Joe truly listened to what I was asking...lower car payment than what I was paying, and as little money down as possible. Throughout our conversation, Joe would ask me if I'd like some coffee or water, each time I declined. Once he found the perfect Edge for me and we agreed on a price ( less than what I was paying for my current lease), he said he was going to get my new vehicle cleaned up and install a remote starter. As he was leaving, he once again asked if I'd be interested in coffee or water...he also asked if I'd be interested if he was offering a glass of wine. Jokingly I said...how about a beer? During this time, pizza was delivered to the dealership and just about every person I came in contact with asked me if I'd like a slice. When Joe returned to his desk...he actually brought me a beer!!! No, I wasn't drunk when I drove my beautiful silver Edge with leather seats off the lot. Joe G. was informative, professional and a pleasure to deal with. He offered for me to call him first if I had any questions, needed help with something, or if there was a problem. Tory, the SYNC was very nice as well. She too offered for me to call her with questions. I thought the service was great and would definitely recommend All American Ford in Old Bridge as well as do business with them when it comes to leasing/buying another car. Keep up the great work! More

My second car I bought here. Bob Reardon is the best at what he does, got us a great deal !!My daughter loves her car!! what he does, got us a great deal !!My daughter loves her car!! More

Jon was a great salesman and very friendly Best Car salesman I ever had and I have bought many cars...His sales manager was not as friendly or nice (Samy) Very rude salesman I ever had and I have bought many cars...His sales manager was not as friendly or nice (Samy) Very rude More

Leased a 2012 Ford Focus. For a brand new car (at the time) it was terrible. It drove like a piece of garbage. The transmission felt like it was shaking and it makes a terrible noise every time I turned. time) it was terrible. It drove like a piece of garbage. The transmission felt like it was shaking and it makes a terrible noise every time I turned. The passenger side window motor broke after a year. But that's besides the point. I wanted to get out of my lease early. I went to Kia and they gave me the money to pay out the rest of my 5 payments. Frank Pedi told me they didn't have enougb room on their huge lot to fit one small car that week so I have to pay car insurance on 2 cars longer than I should have to. He never returns any calls and when I did actually talk to him he would rush me off the phone or talk over me. The vibe I got was that that is just his personality but I don't really think that's how customer service works and maybe he should pick a new profession. Also, the service department is a huge joke. You go in there and they're all nice and pleasant but I don't think they know what they're doing either. I went in one day for them to fix my broken passenger side window and to get an oil change and got roped into spending $100 more than I was planning. Whatever though. It was benefitting the car. When they told me the window was fixed I went to pick it up and it wasn't fixed at all. They had no idea what was wrong with it but decided I would come back the next weekend and they would put a new motor in the door. Okay fine since that was covered unter warranty. Good thing because if it wasn't I would have had to pay out of pocket for a new motor instead of them bothering to figure out what the actual problem was. After I dropped the car off the next weekend and picked it back up I go home and there is tar all over my windows. I called to tell them what they did and a woman in the service deparment told me I should use Windex....on tar... I don't know how she's employed there. So I went back for the 3rd weekend in a row for them to wash my car. I get home and there is still a smudge on the window. Clearly they don't know how to take their time. I'm leaving the smudge and giving it back to them like that. I WOULD NOT RECOMMEND THIS DEALERSHIP TO MY WORST ENEMY. More

Jamie Thalor provided an exceptional customer experience. He was knowledgable, professional, and responsive throughout the process. My specifications were very precise, and Jamie was patient and helpful th He was knowledgable, professional, and responsive throughout the process. My specifications were very precise, and Jamie was patient and helpful throughout to ensure no detail was left unattended to. Overall, couldn't have asked for more from a salesperson or a dealership and would definitely recommend All American Ford to anyone looking for an A+ car-purchasing experience. More

Jamie Thailor was very knowledgeable and patient. We never felt rushed throughout the process of purchasing our car. I will recommend him to our family and friends. never felt rushed throughout the process of purchasing our car. I will recommend him to our family and friends. More

I just bought my new Escape from All-American and was very impressed with the dealership overall. I had a good experience with my salesperson, Pete Schultz, who was friendly and knowledgeable, and not p very impressed with the dealership overall. I had a good experience with my salesperson, Pete Schultz, who was friendly and knowledgeable, and not pushy, which was important to me. He was able to answer my questions and get me the right car at a good price. I would definitely recommend this dealership and refer my friends to Pete. More

We had really great experience at All American Ford of Old Bridge. Jamie Thalor was our sales consultant. We were shopping for our daughter's car. Jamie helped us to find a perfect car for her. I must Old Bridge. Jamie Thalor was our sales consultant. We were shopping for our daughter's car. Jamie helped us to find a perfect car for her. I must say that Mr. Thalor is the most professional, knowledgeable, helpful sales consultant I have ever met. He is also very friendly and nice person. Thanks to Jamie we got the right car for our daughter, exactly what she wanted and for great price. Thank you very much! More

I went to All American Ford in Old Bridge to purchase my 2013 Ford Flex. I spoke with Jon Zios who was extremely helpful, patient and a very hard worker. He went above and beyond to make me happy. He was ho 2013 Ford Flex. I spoke with Jon Zios who was extremely helpful, patient and a very hard worker. He went above and beyond to make me happy. He was honest and very professional. I'm not an easy person to deal with, Jon had his hands full, but managed to make me happy. I have recommended All American Ford in Old Bridge to many people. I will be purchasing another Ford from here for sure. I'm looking forward to doing business with Jon again. More

Buying cars is stressful. My husband and I bought a Ford Edge a few weeks ago and when it was time to buy a car for our daughter we went back to All American. Dan was so easy to work and he made the proces Edge a few weeks ago and when it was time to buy a car for our daughter we went back to All American. Dan was so easy to work and he made the process very easy. He was patient with us when we wanted to look at alternatives and we never felt pressured. We used the Costco program and All American was very upfront about the costs so that we never felt like we were being takan advantage of. I would definately recommend them and will go back in the future. More