Back

All American Ford in Old Bridge

Old Bridge, NJ

4.8
1,527 Reviews

3698 U.S. 9

Old Bridge, NJ

08857

Directions

By Type

1,527 Reviews of All American Ford in Old Bridge

May 17, 2020

Great customer service! They try everything in order for you to get approved so you can have you car with you. Definitely coming back here. More

by Florenciapelaez57
Recommend Dealer
Yes
Employees Worked With
Stephen Kaye
May 19, 2020 -

All American Ford in Old Bridge responded

Thanks for the 5-stars!

May 17, 2020

During these times of CV, the entire staff at All American made the whole car buying experience for me seem pretty comfortable and effortless. Ali was fantastic during the delivery process for which More

by alexambros61
Recommend Dealer
Yes
Employees Worked With
Ali Balal, Kimberly Meigh
May 19, 2020 -

All American Ford in Old Bridge responded

Thank you so much. We truly appreciate the 5-stars during these crazy times!

May 15, 2020

Andrew - Ford F150 I worked with Andrew during COVID-19 to purchase this vehicle. He was so professional and so helpful and made my experience very pleasant and not str More

by Lori.hamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ly, Mark Amato
May 19, 2020 -

All American Ford in Old Bridge responded

Thanks so much for the kind words. Means a little extra during these crazy times of doing business!

May 14, 2020

Work was done when promised. Karen was professional and courteous. My daughter had her car repaired here too. I will bring my car back when I need service. More

by JEL
Recommend Dealer
Yes
Employees Worked With
Karen Young
May 19, 2020 -

All American Ford in Old Bridge responded

Thanks for the 5-stars!

May 13, 2020

Good experience overall. Kim Meigh was very professional, responsive, and worked hard to make the sale. We very unexpectedly needed to reschedule our vehicle delivery appointment and the dealership was ver More

by SK
Recommend Dealer
Yes
Employees Worked With
Ali Balal, Kimberly Meigh
May 19, 2020 -

All American Ford in Old Bridge responded

Thank you for the review SK. As winners of the prestigious Ford President's Award and the #1 Ford Dealership in NJ, we always strive for 5-star reviews and 4-stars actually hurts our stellar score. These are tough times for everyone to be doing business during. Our staff wears masks as much as physically possible. And we do tutorial of the vehicle features based on strict social distancing rules. We'd be more than happy to continue those tutorials over the phone or via email. Rather than just leave 4-stars, we'd love if you contacted Kimberly to discuss further at 732-242-0479 or kimberly@aafordnj.com. Thank you.

May 19, 2020 -

SK responded

Thank you for your kind response We did not receive a tutorial, with the exception of the rear hatch automatic feature and were given instructions to log in to the Ford App. We were escorted to the vehicle and waited in it, with the keys, until our documents were completed. Relative to the mask use in the showroom, compliance was visibly weak. Thank you again for the offer to follow up with you. We will do so if we have any questions.

May 12, 2020

From start to finish, I was very impressed with the level of quality and attention to detail from everyone I communicated with at All American Ford! More

by Chris L.
Recommend Dealer
Yes
Employees Worked With
Stephen Kaye , Greg "Fritz" Pfeffer
May 19, 2020 -

All American Ford in Old Bridge responded

Thank you so much for the kind words Chris!

May 11, 2020

We have our Brand new truck at there service shop for more than a month trying to fix a leak and other issues with the radio and the front end shaking issues. Finally we took it back and non of the prob More

by Telsamna123
Recommend Dealer
No
Employees Worked With
Nick Savino, Tara Ross
May 27, 2020 -

All American Ford in Old Bridge responded

Thank you for the review. As winners of the prestigious Ford President's Award and the #1 Ford Dealership in NJ, we always strive for 5-star reviews. Please reach out to our Fixed Ops Director, Nick, at 732-242-0410 or nick@aafordnj.com with any further comments, questions or concerns.

May 11, 2020

Andrew is very nice and always ready to answer my concern. Ali did the same. I will recommend All American Ford in Old Ridge to my relatives and friends More

by huskizz143
Recommend Dealer
Yes
Employees Worked With
Ali Balal, Andrew Ly
May 19, 2020 -

All American Ford in Old Bridge responded

Thanks so much!

May 09, 2020

Karen provided me with excellent service. She answered any questions I had and was able to provide me with information when I requested it. Two Thumbs up! More

by sswoods333
Recommend Dealer
Yes
Employees Worked With
Karen Young
May 19, 2020 -

All American Ford in Old Bridge responded

Thank you for the review. As winners of the prestigious Ford President's Award and the #1 Ford Dealership in NJ, we always strive for 5-star reviews and 4-stars actually hurts our stellar score. By your comments, it sounds like you had a 5-star experience. During these crazy times, we pride ourselves are still raising to the challenge and providing excellent service. At the very least, we'd love to hear where we fell short by 1-star. Please reach out to our Fixed Ops Director, Nick, at 732-242-0410 or nick@aafordnj.com with any further comments, questions or concerns.

May 08, 2020

purchase my lease vehicle. Good pleasant experience. would do business again.great staff.always helpful. I came on wrong day and they still were able to help me .thanks More

by Mr b
Recommend Dealer
Yes
Employees Worked With
MacKenzie , Gennaro Paolillo
May 19, 2020 -

All American Ford in Old Bridge responded

Thanks so much for the 5-stars!

...
66
...