All American Ford in Old Bridge

Excellent service. All my questions were answered to my satisfaction and the wait time provided was accurate. There were no surprises. All in all, a positive experience. satisfaction and the wait time provided was accurate. There were no surprises. All in all, a positive experience. More

My service Advisor Ryan Bender had a great personality and Great Vibes Took in my car for a recall and same time I asked him if they could do my basic maintenance and I show him that my car paint fell o and Great Vibes Took in my car for a recall and same time I asked him if they could do my basic maintenance and I show him that my car paint fell off. Answers all my Questions and solve it. Thank you so much Ryan Bender More

Thank you to the staff at all American ford you guys are the best, a pleasure to deal with always happy environment and relaxed atmosphere the best, a pleasure to deal with always happy environment and relaxed atmosphere More

Great service. Alyssa was extremely helpful and attentive. They had a loaner for me which was helpful. The service team is always striving to help no matter the situation attentive. They had a loaner for me which was helpful. The service team is always striving to help no matter the situation More

Service rep at check in very personable and service was within a reasonable time period. Very satisfied with today’s visit. Thank you very.much. within a reasonable time period. Very satisfied with today’s visit. Thank you very.much. More

Great buying experience. Chris Savino was very helpful in getting me the truck I wanted. When I arrived the truck was upfront, warmed up, and ready for a test drive. Mike Barlotta, the salesman, was ver in getting me the truck I wanted. When I arrived the truck was upfront, warmed up, and ready for a test drive. Mike Barlotta, the salesman, was very informative and friendly. He made sure everything was what I wanted. Tom Klingenberg explained all of the financing very thoroughly. More

Dealership is a friendly place. Sales staff is very nice and helpful. Mark was very helpful he took the time and explained and answered all our questions and helpful. Mark was very helpful he took the time and explained and answered all our questions More

Personal one on one service is positive. My repair experience was not a good one. It took entirely too long, 48 days, to get my vehicle fixed. I was told there is an issue with the parts catalog lea experience was not a good one. It took entirely too long, 48 days, to get my vehicle fixed. I was told there is an issue with the parts catalog leading to an incorrect part arriving and longer repair wait. From a customer standpoint the first time in a Ford, the overall experience has quite a bit of room to improve. I ended up escalating my issue to Ford Customer service out of sheer frustration. Even then, there were times where the messaging from Ford customer service was completely different than I was getting from the dealership service team. Not my place to figure out gaps between dealership and car maker. But there is an issue that needs attention for the benefit of the customer experience. More

Wonderful Experience Joe, Frank, and Miguel provided wonderful service. Everyone jumped in to make issues right. I would recommend anyone shopping for a Ford to check th Joe, Frank, and Miguel provided wonderful service. Everyone jumped in to make issues right. I would recommend anyone shopping for a Ford to check them out. More

I came in with questions about the 2020 Ford Explorer and the differences between the 2014. This dealership was very professional and answered all my questions. the differences between the 2014. This dealership was very professional and answered all my questions. More