All Star Chevrolet North
Baton Rouge, LA
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25 Reviews of All Star Chevrolet North
They are the worst dealership i have ever delt with. They took 19 days to pay off my trade in and they had a balance remaining of $48. I called and told them and said they would take care of it and get They took 19 days to pay off my trade in and they had a balance remaining of $48. I called and told them and said they would take care of it and get back with me. A month later they never did. I paid the remained. Then 4 Days before my temp tags expired on 9-2-26 I called them and inquired about my plate. They stated to call back on Monday I tried all day today to get ahold of them talked to 8 different people at the dealership. Everyone said they would look into it and call me back. Never heard back from No one. The next day called back and got ahold of the person I had talked to 3 days earlier he gave me the number of a lady in corporate that deals with titles on Tuesday. She tried to correct it my dealer tag expired on Wednesday. I had to miss two days of work because my registration was expired and I could not drive my truck. They finely got my licence plate on Friday 9-4-26. But I had to constanley call them everyday multiple times of day to get this issue resolved. They cost me 2 days work and 48 dollars to finish paying my old truck off. Would not recommend doing business with these people. This was a horrible experience on my part. Cost me 848 dollars in missed work and the money to pay off my trade in. More
Called night before saying we were coming in next morning. Got there right after opening time and they couldn’t find keys. Waited 10 minutes before someone came back saying “unfortunately the vehicle morning. Got there right after opening time and they couldn’t find keys. Waited 10 minutes before someone came back saying “unfortunately the vehicle was picked up and taken to another lot”. We drove over 2 1/2 hours to get there just to find out the car wasn’t there. Terrible business. We will not be back. More
I arrived at my appointment for an oil change on 12/10/24 @ 8:00 a.m. at ASCN and was told that I was not scheduled for that time but was scheduled for both of my vehicles on 12/11/24 @ 10:00 am. I showed th @ 8:00 a.m. at ASCN and was told that I was not scheduled for that time but was scheduled for both of my vehicles on 12/11/24 @ 10:00 am. I showed the service rep. the reminder text I received on my phone for the appt. on 12/10/24 @ 8:00 that I replied yes to confirm but was told I would have to come back on 12/11/24 or she could reschedule me later that day at 1:30 p.m. I ended up changing my own oil because I had taken off that day for the oil change and for another important appointment that I had later at noon. Just don't understand why I wasn't notified back before wasting my time and fuel coming there to be told that my vehicle 2020 GMC 1500 could not be serviced at the scheduled time that was made. More
Update: I wish I could give this place 0 stars. DO NOT BUY FROM HERE. Today, I attempted to purchase the 2024 Chevy Silverado 1500 RST, but Chevy North’s GM, David Hill, ruined the deal with his DO NOT BUY FROM HERE. Today, I attempted to purchase the 2024 Chevy Silverado 1500 RST, but Chevy North’s GM, David Hill, ruined the deal with his rude behavior and unwillingness to honor the original terms. On Friday, October 25, 2024, I spoke with the finance manager, and we agreed to remove the $450 addendum fee if I picked up the truck on Saturday. Unfortunately, due to a family emergency, I couldn’t make it on Saturday, and due to traffic concerns, I couldn’t come in on Monday. On Sunday, I left a review detailing my experience. On Monday, the GM, David Hill, called me three times in 30 minutes regarding my review. He explained their “reasons” for the issues I’d mentioned, and I was still respectful at that point. Today, October 29, 2024, I was fully ready to finalize the truck purchase. Last week, Jacob, the salesperson, confirmed that the truck included door guards, nitrogen in the tires, and wheel locks, although these weren’t yet physically on the truck. I even took a picture of the label, which showed these features were part of the deal. While doing the paperwork today, I asked where the wheel locks were, and the person helping me wasn’t sure if they were included. I explained that Jacob had confirmed it, and I had the label as proof. However, David Hill then told me I couldn’t have the wheel locks because I’d had the $450 addendum fee removed. I reminded him that this was not what we’d agreed on, and he rudely took the keys from my hand, effectively ending the deal. Instead of trying to fix my negative review—which could have easily been changed—the GM focused on the negative and refused to honor what was already agreed upon, seemingly as retaliation for my honest feedback. It seemed and felt like they didn’t believe I could afford the truck or just didn’t want to sell it to me in the first place. When I pointed out that this wasn’t right, he mentioned my previous review, as if customers aren’t allowed to share their honest experiences unless it’s a 5-star rating. He ultimately told the finance manager to give me the locks if he wanted to but walked off to his office without resolving anything. At that point, I told them not to pull my credit because I would not be buying the truck. It’s disappointing that the GM, who should be the store’s leader, would rather let a $55,850.76 deal walk out the door over $60 wheel locks, already part of the original agreement. If you’re considering buying a vehicle, Chevy North on Plank Road should be your last option. The GM is rude, unprofessional, and more concerned with his ego than customer service. This was my first experience trying to buy a vehicle, and I hope it’s the last sale this place ever gets. Original Review I’m honestly disappointed with my first experience trying to buy a vehicle. I went to Chevy North on Plank Road hoping to purchase a 2024 Chevy Silverado 1500 RST. While the salesperson, Jacob, was friendly and helpful, the rest of the team made me feel like my business didn’t matter. From the start, it seemed like they weren’t interested in working with me beyond their initial offer. When I mentioned that the price felt too high, they brought out a paper with an even higher price, far above the $48,280 listed on their website. Then, they added several “non-tax fees,” but when I asked for a clear breakdown, the financial manager wouldn’t give me a straight answer. He tried to dodge my questions by vaguely tying these fees into the tax and doc fees—neither of which I had an issue with. So, are they not sure what these fees are, or are they just refusing to tell me? It left me feeling like they didn’t take me seriously as an informed customer. More
Awesome Team. .Great Customer service. I have a Great experience every time I get my Impala Serviced. Def recommend everyone to visit this location. .Great Customer service. I have a Great experience every time I get my Impala Serviced. Def recommend everyone to visit this location. More
All Star Chevrolet North is a great place to have your vehicle serviced. They get on your vehicle right away and take care of your problems very quickly, also check for any other things that may be needin vehicle serviced. They get on your vehicle right away and take care of your problems very quickly, also check for any other things that may be needing attention. More
The service department at All Star Chevrolet North went above and beyond to meet my needs. Great communication, clean facility, and friendly staff. I highly recommend using this company for your service ne above and beyond to meet my needs. Great communication, clean facility, and friendly staff. I highly recommend using this company for your service needs. More
Very please the way Mr. Jeremy Lambert and his assistant take care us with a new 2022 Chevrolet truck I will let all my friends know about this place! Thank you Mr Jeremy Jeremy Lambert and his assistant take care us with a new 2022 Chevrolet truck I will let all my friends know about this place! Thank you Mr Jeremy Lambert More
I had my transmission flushed there on my 2019 Silverado. They were able to complete the service in a timely manner. I would like to say thanks to Philip, John, Brandy, and Mary for the job that was done on They were able to complete the service in a timely manner. I would like to say thanks to Philip, John, Brandy, and Mary for the job that was done on my truck. More

