
Allen Cadillac GMC
Laguna Niguel, CA

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247 Reviews of Allen Cadillac GMC
Best experience with a dealership erever!! Excellent experience so far. We worked with Eric and he was very helpful and patient. We felt zero stress and our children had a place to play while w Excellent experience so far. We worked with Eric and he was very helpful and patient. We felt zero stress and our children had a place to play while we did our paperwork. We negotiated and they worked with us on pricing as well. We didn't get 100% of what we wanted in a trade in credit with our minivan, but close enough under the circumstances. We still need to go back and learn about our GMC, I have a several questions on Denali's new gadgets. We left after the purchase paperwork because my twins, age 6, were hungry and tired, otherwise Eric would have gone over questions that day. More
Never thought I could afford a Cadillac! An ATS was just a thought, we had looked at Lincoln, and Buick, but after driving the ATS and the great deal that Ron worked up for us, it was a deal An ATS was just a thought, we had looked at Lincoln, and Buick, but after driving the ATS and the great deal that Ron worked up for us, it was a deal that we just couldn't refuse. Great car my wife loves it. More
Freakin' WOW!!!!! I was so impressed with the overall environment of the Allen Dealership. Every single individual I came across said 'Hello', introduced themselves, a I was so impressed with the overall environment of the Allen Dealership. Every single individual I came across said 'Hello', introduced themselves, and made me feel like they were real people, not just out to get a commission. I had NOT intended to make a deal, but the attitudes of the entire staff made it too easy to agree quickly. Mark LaVally was so helpful and down to earth. No sales press, nothing but honesty and straightforward talk. If he didn't know, he said so and tried to find answers for me. John Armijo was very impressive in his professional knowledge and willingness to find a way. He made the deal very easy to do, understand and live with in the end. John probably made the deal happen as it became "all possible" when he discussed how to do the deal. Throughout the process both John and Mark were exceptional. I can't imagine a better one-two punch. Thank you both!!!!!!! Also, Don Lucarelli maintained contact throughout the week and kept me energized to come down and see this car. After purchasing 10 cars in my lifetime, this was so far beyond the easiest I have ever done. Even after the deal was done, Mark stayed in close contact with me, so I knew what was going on. He clearly tried to do a few tings for me (Floor mats that were missing, only a single key....) while not solved, he was very straightforward about it. All in all the entire Allen Team was so impressive. It made the purchase of this vehicle easy and an enjoyable event, not stressful as is usual. I would not hesitate to recommend to everyone I know to come see Allen. I know many Marines at Camp Pendleton and will make sure they know that just a few short miles up the road is one of the best places to buy a vehicle. For the ownership, give these guys raises, bonuses, whatever you do to take care of quality people. These are folks that make Allen successful!!!!!!!!!!!!!!!! To the entire Allen team, thank you. You guys are professionals extraordinaire. Semper Fi.....and Thank you. R/ Chris Proudfoot More
Allen Cadillac Experience When it was time to replace my 1995 Suburban I went on the Cars. com website and found the exact 2016 Cadillac Escalade I wanted at Allen Cadillac GM When it was time to replace my 1995 Suburban I went on the Cars. com website and found the exact 2016 Cadillac Escalade I wanted at Allen Cadillac GMC. I made initial phone contact with Mark LaVally who set me up to purchase the vehicle on Rod Foster's shift. From the time I drove on Allen's lot to the time I left the sale was handled efficiently and seamlessly. The entire event was hassle free without any pressure. Rod Foster is a seasoned and very knowledgeable salesman. It was a pleasure dealing with him. Based on my experience I can recommend Allen Cadillac GMC without reservation. More
Great Experience Peter Martin was terrific. He was helpful and organized. His knowledge of the Cadillac product is stellar. I really appreciated his attention. He was Peter Martin was terrific. He was helpful and organized. His knowledge of the Cadillac product is stellar. I really appreciated his attention. He was on time. He had the cars pulled out of the lot for me to drive immediately and knew what I was looking for from a brief interview. I really like Peter and hope to see him again in the future. John Armijo was an expert at finance. We enjoyed meeting with him and appreciated his knowledge of finance. Tim Bright, Service department is always a pleasure to work with. He is very knowledgable and a great asset to the Cadillac Team. More
Best Sales team and not pushy! We've bought several cars over the years from dealers and this was the best ever! Our salesman Peter Martin did an outstanding job of helping us witho We've bought several cars over the years from dealers and this was the best ever! Our salesman Peter Martin did an outstanding job of helping us without being pushy or overly aggressive. He was very thoughtful and provided us tremendous insight. Along with his manager Matt, they gave us such an outstanding deal on our 2015 CTS Luxury Premium, we enjoyed the experience and more than that, love the car. Once the deal was agreed to, the finance manager John took over and finalized the paperwork in short order. Thank you Allen Cadillac for a tremendous experience, great team members and a wonderful car. More
Best experience in getting a new a car ever!!! Wes Nelson was extremely helpful with my decision in now driving a beautiful Cadillac SRX.I Love It!!!He was so patient in helping me learn all the Wes Nelson was extremely helpful with my decision in now driving a beautiful Cadillac SRX.I Love It!!!He was so patient in helping me learn all the wonderful systems this car has to offer.I love that during this whole process there was never any pressure just a totally relax atmosphere.Mike Leydon was excellent with making the financial end so easy!His knowledge and extremely postive attitude made this experience enjoyable. More
Hands down the best experience purchasing a vehicle! I could write a book about my awesome experience with Allen Cadillac GMC but I will keep it short. I did my research for months trying to find the be I could write a book about my awesome experience with Allen Cadillac GMC but I will keep it short. I did my research for months trying to find the best price for a new Sierra Denali and came across Allen Cadillac GMC's advertised price, which was hands down the best price. I was apprehensive about a possible bait and switch but I had to call to double check to see if it was a mistake, the price was legit. My Salesman was Rod Foster who researched every possible rebate to see if he could get the price any lower but their pricing was already great. I came in with financing already set but Rod suggested that his finance team (Special thanks to John Armijo) may be able to beat my already low interest rate, beat it they did by almost 2 points. After the paperwork was signed and at the time when most salesmen would kick you to the curb to celebrate the sale, Rod took the time to help me personalize the vehicle. If you're in the market for a vehicle, give Allen Cadillac GMC a call and ask for ROD. More
Great team The team at Allen was wonderful to work with. We had a minor miscommunication at the beginning but they addressed it quickly and we returned to give t The team at Allen was wonderful to work with. We had a minor miscommunication at the beginning but they addressed it quickly and we returned to give them our business! Rod took his time showing us all the cool features of our new Terrain and continues to personally follow up with us on our satisfaction with the vehicle and service. Kudos to Elise and Rod on being great people to work with. We are happy to be a part of the GMC family! More
"GO ALLEN TEAM!" My previous car had lasted me 12 years so when it finally decided on a new car I was really ready but dreading the whole " car buying" experience. Er My previous car had lasted me 12 years so when it finally decided on a new car I was really ready but dreading the whole " car buying" experience. Eric Tourbin greeted me, treated me like an old friend and was extremely knowledgeable when showing me all of the features of the Acadia. I felt completely at ease.No hassle, no worries, NO PRESSURE!!! He has the best customer service and when I picked up the car he spent an hour with me showing me how to set up all of the personalized stations, bluetooth, OnStar, etc...I will definitely refer friends and family to Allen Cadillac GMC. More