Back

Allen Chevrolet Cadillac

Monroe, MI

4.3
1,862 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
Contact Dealership

15180 South Dixie Hwy

Monroe, MI

48161

Directions

By Type

Showing 1,862 reviews

April 11, 2016

Not the best Experience Engine was chugging & cutting out bad, RPM's dropping 500. Dealer could not find any problem. i said it seemed like trans was not down shifting in tim More

by badcardeals
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris trpevski
Apr 13, 2016 -

Allen Chevrolet Cadillac responded

We are very sorry for this negative experience. This is not the type of customer service Stanford Allen Chevrolet is known for and truly is unacceptable. It is frustrating enough to experience this type of vehicle concern that can cause major inconveniences. Chris normally displays the upmost respect and empathy in this type of situation and exceeds his customers expectations, we are very sorry for not providing the level of Customer Service that all of our customers deserve. The Service director would like to reach out to you, make amends, and redeliver a satisfying experience.

April 02, 2016

Amazing service When I was looking to trade in my two trucks I went to John because of the quality help and service he gave my friend when she purchased her two cars. More

by Chevy2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Keblesh
February 05, 2016

"Excellent customer service" Very happy with Stanford-Allen Chevrolet customer service. Very easy to deal with. Great astmosphere. Will be coming back for my next vehicle!!! Ma More

by Manny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Trevski
February 05, 2016

Great customer service and repair!! Any time my 2007 Cadillac DTS needed service i always took it to Standford-Allen for repair. Chris in the service department was exceptionally helpfu More

by MikeA07DTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Trapevski
April 07, 2015

Amazing Customer Service! I have always been a believer in Ford, but Standford Allen Chevrolet has really changed my opinion. I got a great deal on my new Chevy Equinox and it More

by susansontag22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard
April 07, 2015

Excellent sales staff The salesman we worked with went out of his way to make sure we were comfortable with our purchase. He also made quick work of the paperwork so that i More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stoddard
November 23, 2014

Be aware Purchased a certified used 2012 CTS in June 2014 went back to look at trading up and I was told that in 6 months my 2012 CTS has depreciated almost $1 More

by Steven Hankish
Recommend Dealer
No
Employees Worked With
Stanford Allen
July 31, 2014

Jon Keblesh and staff are very friendly and helpful! Looking to trade my 2006 Corvette for a sport sedan that was a little more practical and usable year round, I stopped to look at a 2013 Cadillac CTS C More

by cjmock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Keblish and service manager Brian
May 16, 2014

Excellent Buying Experience At Stanford Allen of Monroe I've purchased many new/certified vehicles over the last 40 yrs and this ranks ar the best ever. Drew had a very solid low-pressure sales technique a More

by okbullard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
March 23, 2014

Jonathan Keblesh along with everyone else that works at Stanford Allen took a lot of time to get me and my husband a great deal. We appreciate the service that they gave us. We would definitely recomment More

by saussy216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Keblesh
...
183
...