Allen Chevrolet Cadillac
Monroe, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Very disappointed with Allen Chevrolet of Monroe. We traded in our Expedition when purchasing a Jeep and were told the dealership would remove the license plate. The plate was apparently left on t We traded in our Expedition when purchasing a Jeep and were told the dealership would remove the license plate. The plate was apparently left on the vehicle and remained registered to my husband. We have since received notices involving no proof of insurance and unpaid Detroit parking tickets tied to that vehicle and plate—putting my husband's license at risk for violations he did not commit. We went back to the dealership expecting help resolving the issue, but were given no solution and essentially told it was our problem to fix. Mistakes happen, but the lack of accountability and customer support is extremely disappointing. If you trade in a vehicle, make absolutely sure your plate is removed and get documentation. We certainly wish we had. More
The service department is a disappointment! First and last time there. The service advisor I had needs to learn his job description I asked for a print out of everything and he looked and me an First and last time there. The service advisor I had needs to learn his job description I asked for a print out of everything and he looked and me and said he didn’t know how to do that. I called on a Friday after dropping my car off Wednesday morning like scheduled and left numerous messages he never called back I had to go there just to see if they even looked at my car yet, and then be told they just got in back there to look at, three days later. They call Monday to tell what the problem was, and ordered parts which would be in the next day but won’t be fixed till Thursday. Beyond aggravated! Will not be using them again! More
Just purchased a 2022 Chevy Silverado 1500 from Jasen Raby this salesperson was fantastic and also very honest and transparent when it came to helping me. I went to the dealership a few times just to te Raby this salesperson was fantastic and also very honest and transparent when it came to helping me. I went to the dealership a few times just to test drive different trucks. He also helped my son who we purchased a truck together. He gave us great customer service, he was honest, had great integrity and answered any questions we had with the vehicle. He bent over backwards to make myself and son happy! The experience I had with Jasen Raby was amazing and I would recommend anyone who is looking to purchase a vehicle is go talk to him. This was a great experience I had with him. When I signed the paperwork I also wanted to give kudos to Tyrone who was just very good and made the process in signing the paperwork smooth and no pressure to purchase anything else. He also answered any questions we had. The experience from Tyrone I would also give him a 5/5 as well. The experience from start to finish was fantastic and everyone was so friendly. My experience purchasing my first vehicle with this Dealership was amazing and I would recommend Allen Chevrolet Cadillac to anyone. More
Melinda is an amazing person . She advised me the car I'm using and I am very happy will it.Highly recommend...you get care and integrity from her She advised me the car I'm using and I am very happy will it.Highly recommend...you get care and integrity from her More
Alayna was great! She always goes above and beyond for her customers. We will definitely buy from her again. She always goes above and beyond for her customers. We will definitely buy from her again. More
Josh is very knowledgeable, patient, courteous and not pushy. My new, go to salesman!!! Happy customer!!!!! pushy. My new, go to salesman!!! Happy customer!!!!! More
Craig Sauer is the best sale guy very nice and flexible and works hard shows that he cares and is down to earth... But everyone is great at allen Chevrolet I would recommend this place to anyone and works hard shows that he cares and is down to earth... But everyone is great at allen Chevrolet I would recommend this place to anyone More
I was a cash buyer but threw them a bone and financed for 3 months. They hit my credit report 3 TIMES. I run a business and to have 3 HARD hits it totally unacceptable. When I inquired as to why I was told 3 months. They hit my credit report 3 TIMES. I run a business and to have 3 HARD hits it totally unacceptable. When I inquired as to why I was told "I wanted to get you the best interest rate" I was like I WAS A CASH BUYER and paying the loan off in 3 months. Why would I care about the interest rate. He is like oh once they give you the loan they will remove the inquiry so clearly he has NO CLUE about credit. More
Miles and Melinda were fantastic to work with. We had an excellent experience and found Miles to be extremely knowledgeable and helpful. We would recommend Miles and the team at Allen Chevrolet to We had an excellent experience and found Miles to be extremely knowledgeable and helpful. We would recommend Miles and the team at Allen Chevrolet to anyone looking to purchase a vehicle. More




