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Allen Chevrolet Cadillac

Monroe, MI

4.1
1,871 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,871 reviews

August 12, 2026

Very disappointed with Allen Chevrolet of Monroe. We traded in our Expedition when purchasing a Jeep and were told the dealership would remove the license plate. The plate was apparently left on t More

by Jessklotz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nolan Kinchsular
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2026

The service department is a disappointment! First and last time there. The service advisor I had needs to learn his job description I asked for a print out of everything and he looked and me an More

by Very disappointed
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian B
Aug 05, 2026 -

Allen Chevrolet Cadillac responded

We're sorry to hear your service experience did not meet your expectations. We understand how frustrating delays and a lack of communication can be. Our goal is to provide timely updates and knowledgeable service, and we're disappointed to hear we fell short of that expectation. We'd appreciate the opportunity to discuss your experience further with you. Please contact our Service Manager at your convenience. Thank you, The Allen Team

May 27, 2026

Just purchased a 2022 Chevy Silverado 1500 from Jasen Raby this salesperson was fantastic and also very honest and transparent when it came to helping me. I went to the dealership a few times just to te More

by James and Carol S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasen Raby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dominique
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Gabriel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

Allen Chevrolet Cadillac responded

James and Carol, thank you for such an incredible and detailed review! We’re thrilled to hear Jasen Raby provided such an honest, transparent, and customer focused experience while helping both you and your son find the right trucks. His dedication, patience, and integrity truly make a difference, and we’re so glad he helped make the process enjoyable from start to finish. We’re also happy to hear Tyrone made the paperwork process smooth and pressure free while answering all of your questions. Your recommendation and kind words mean so much to our entire team. Congratulations on your Silverado, and thank you for choosing Allen Chevrolet Cadillac! Thank you, Michael Allen General Manager

April 16, 2026

Melinda is an amazing person . She advised me the car I'm using and I am very happy will it.Highly recommend...you get care and integrity from her More

by Blerta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melinda Borden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melinda Borden
Apr 17, 2026 -

Allen Chevrolet Cadillac responded

Blerta, thank you for the wonderful review! It’s great to hear Melinda helped guide you to the right vehicle and made such a positive impact. That kind of care and integrity really makes the difference. We appreciate the recommendation! Thank you, Michael Allen General Manager

November 19, 2025

Alayna was great! She always goes above and beyond for her customers. We will definitely buy from her again. More

by David Pistotti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

Allen Chevrolet Cadillac responded

David, thank you for your kind words. We are so glad to hear Alayna was great! Thank you, Michael Allen General Manager

November 17, 2025

Very efficient and professional plus the best deal around Toledo area. Loved Miles our salesmen. Bought a Cadillac and an Equinox More

by Gary Moran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Quellette
Nov 17, 2025 -

Allen Chevrolet Cadillac responded

Gary, thank you for the 5 stars. We are happy to hear that Miles provided you with an efficient and professional experience. Thank you for your business. Thank you, Michael Allen General Manager

August 07, 2025

Josh is very knowledgeable, patient, courteous and not pushy. My new, go to salesman!!! Happy customer!!!!! More

by theeandkelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone Taylor
Aug 07, 2025 -

Allen Chevrolet Cadillac responded

Thank you! We’re so glad to hear Josh made your experience a great one. Your trust means a lot, and we’re thrilled he’s your new go-to! Enjoy your new vehicle! Thank you, Michael Allen General Manager

July 17, 2025

Craig Sauer is the best sale guy very nice and flexible and works hard shows that he cares and is down to earth... But everyone is great at allen Chevrolet I would recommend this place to anyone More

by jksurferchick24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan
Jul 18, 2025 -

Allen Chevrolet Cadillac responded

Thank you for the kind words and five-star rating! We’re thrilled to hear that Craig and the rest of our team made such a positive impression. We truly appreciate your recommendation! Thank you, Michael Allen, General Manager

July 17, 2025

I was a cash buyer but threw them a bone and financed for 3 months. They hit my credit report 3 TIMES. I run a business and to have 3 HARD hits it totally unacceptable. When I inquired as to why I was told More

by CJohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Allen Chevrolet Cadillac responded

Hello, we appreciate your feedback and understand your frustration. That said, we’d like to clarify a few things that might help provide context: When a customer opts to finance—even for a short term like 3 months—it’s in their best interest for us to shop multiple lenders to secure the most competitive rate. That process can result in a few hard inquiries, but credit scoring models (like FICO and VantageScore) typically treat multiple auto loan inquiries made within a 14–45 day window as a single inquiry. This is known as the “rate shopping window,” and it’s designed to protect consumers while they look for the best deal. Three inquiries during this window generally have minimal impact on your score, especially for someone with strong credit like yourself. And while we respect that you intended to pay it off quickly, we still aim to get the best terms possible in case plans change. We're always open to helping explain the process better. Thank you again for the feedback! Best, Michael Allen General Manager

Jul 18, 2025 -

CJohnson responded

Well typically means nothing as a business owner that relies on his credit score. Also 3 hard hits you think is acceptable to save me what 100.00 in 3 months with over 800 credit score? WFBNA AUTO (Bank)May 13, 2025 ASSOCIATED B (Bank)May 13, 2025 ALLEN CHEVY (Auto)May 13, 2025 So you helped me greatly securing me an amazing 7.79% RATE AT OVER AN 800 CREDIT SCORE! Wonder who gets a kickback?

June 23, 2025

Miles and Melinda were fantastic to work with. We had an excellent experience and found Miles to be extremely knowledgeable and helpful. We would recommend Miles and the team at Allen Chevrolet to More

by SaraZig
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimilynn Angerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melinda Borden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Oullette
Jun 24, 2025 -

Allen Chevrolet Cadillac responded

Hi SaraZig, Thank you for the wonderful feedback! and five-star rating. We're so happy to hear that Miles and Melinda made your experience such a positive one. Their dedication to helping customers shines through, and we truly appreciate your recommendation. Enjoy your new vehicle, and thanks for choosing Allen Chevrolet! Thank you, Michael Allen, General Manager

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