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Allen Chevrolet Cadillac

Monroe, MI

Overview
Employees
Reviews
Vehicles
4.2
1,867 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,867 reviews

November 30, 2021

Service was fast and thorough. Service personel were very polite as they always are when I get service. More

by ZIENTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2021 -

Allen Chevrolet Cadillac responded

Hi, ZIENTA! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a wonderful day! Sincerely, John Allen, General Manager

November 29, 2021

I was treated great they took care of my problem ordered the parts put it in when they said they would pay I had to wait for the parts to come in so More

by Dansmith40486@gmail.com
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2021 -

Allen Chevrolet Cadillac responded

Hi, Dansmith40486@gmail.com! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, John Allen, General Manager

November 29, 2021

Poor communication between us and dealer we left messages with upper management's no call back they said it was covered and it wasn't the dealership let us walk out and said no charge then they called us and More

by boomboomdiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2021 -

Allen Chevrolet Cadillac responded

boomboomdiva, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

November 28, 2021

Overall happy with service provided, but it took a very long time for an oil change. More

by Wiggins85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Allen Chevrolet Cadillac responded

Wiggins85, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

November 28, 2021

The service was fast and accurate. The service team was very nice and took care of my vehicle with care. More

by gdsj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Allen Chevrolet Cadillac responded

Hi, gdsj1! Thank you for the 5-star rating. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

November 26, 2021

The best dealership experience I’ve had and I’ve been buying GM for 42 years. More

by KEVINGMAHONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia
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Nov 29, 2021 -

Allen Chevrolet Cadillac responded

Hi, KEVINGMAHONEY! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! Sincerely, John Allen, General Manager

November 26, 2021

Great sales support on my new vehicle. Explained all the buttons in my new truck More

by dmrbdr135
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kapp
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Nov 29, 2021 -

Allen Chevrolet Cadillac responded

Hi, dmrbdr135! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

November 25, 2021

John Mark and Mike Allen are great guys. My salesman John was wonderful to deal with. I recommend everybody to go to allen chevrolet. More

by VWILLIAMS3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Allen Chevrolet Cadillac responded

Hi, VWILLIAMS3! Thank you for the 5-star review. We're happy to hear that working with John and Mile earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

November 25, 2021

Always a great experience at Allen. We’ve been getting service for over 15 years. More

by ghaack13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Allen Chevrolet Cadillac responded

Hi, ghaack13! Thank you for the stellar review. Your loyalty and trust for over 15 years means the world to us. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

November 25, 2021

Agnes was extremely helpful and great communication. My repair was done very quickly and accurately. More

by Kunk4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agnes
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Nov 25, 2021 -

Kunk4 responded

My next vehicle purchase will likely be from Allen Chevrolet.

Nov 29, 2021 -

Allen Chevrolet Cadillac responded

Hi, Kunk4! Thank you for the 5-star rating. We're happy to hear that working with Agnes elevated your experience with us. We look forward to working with you again soon. Have a great day! Sincerely, John Allen, General Manager

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