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Allen Chevrolet Cadillac

Monroe, MI

4.1
1,871 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,871 reviews

March 31, 2021

Very friendly people. I had a 2 week away reservation but my car was fully diagnosed with hours and fixed within a day. I had several issues with my car but each was tackled in a timely manner. More

by Davidadu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Apr 01, 2021 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to leave us a great review, Davidadu! It was a pleasure to work with you, and we look forward to working with you again in the future. Best, John Allen, General Manager

March 30, 2021

Very fast and friendly! I got a reminder that my oil change was due. I don't drive many miles, so I sometimes forget to check the odometer. The staff is very friendly. More

by SHIRLEYAWYATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 31, 2021 -

Allen Chevrolet Cadillac responded

We're happy to hear that you had such a nice experience with us, SHIRLEYAWYATT. We appreciate your business and hope to see you again! Best, John Allen, General Manager

March 30, 2021

I was greeted by Randy. He took his time going over what vehicle I was interested in test driving. Randy acknowledged my concerns and made the visit comfortable. Will definitely recommend Randy to family an More

by LMB1172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the positive review. We truly appreciate your business with us and hope to work with you for many years to come! Best, John Allen, General Manager

March 29, 2021

My experience with Allen Cadillac was great on all levels. Great selection of vehicles, my sales person Victoria was amazing!!! The sales manager made the deal work for me and my wife, the finance ma More

by Po4655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Lessard, Danny Ruiz
Mar 30, 2021 -

Allen Chevrolet Cadillac responded

Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that they leave 100% satisfied. We are lucky to have Victoria on our team. We appreciate you choosing Allen Chevrolet Cadillac & we hope to see you soon. Best, John Allen, General Manager

March 28, 2021

Our salesperson Mike Johnson was very professional on all levels. We knew what we wanted, how much we was willing to pay, and how many miles we needed on a used car and Mike made it happen. Will recommend A More

by claymichelle700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Sindel
Mar 29, 2021 -

Allen Chevrolet Cadillac responded

Thank you for sharing your five-star experience with Mike! We appreciate your feedback, and we hope to serve you again for your future vehicle needs. Best, John Allen, General Manager

Mar 29, 2021 -

claymichelle700 responded

You're welcome !!!

March 27, 2021

I had to have the front and rear bumper replace due to an accident. Brad and his team did an awesome job my car looks like brand new. would recommend people if they need the kind of work that I had to have d More

by TIYOUNGLOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
Mar 29, 2021 -

Allen Chevrolet Cadillac responded

We're happy to hear that you had such a nice experience with us. We appreciate your business and hope to see you again. Best, John Allen, General Manager

March 27, 2021

They were very friendly and polite made me feel very welcomed service was great they finished the service before the time they said it would take and the price was very reasonable they also had a charge More

by sallymiehlke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 29, 2021 -

Allen Chevrolet Cadillac responded

Thank you so much for rating us, we really appreciate it! We hope to have the chance to work with you on all of your future vehicle needs! Best, John Allen, General Manager

March 27, 2021

Sara was great to work with and helped me find exactly what I needed. I originally came in back in the fall just sort of browsing and she followed up with me when she knew she would be able to get me into More

by SUPERWMAN09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Tyner-Grzywinski
Mar 29, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the perfect rating. We are so happy we could be of great assistance and look forward to serving you again soon. Best, John Allen, General Manager

March 27, 2021

Service was excellent. Loved the ride home so I didn’t have to wait and also the ride back when the vehicle was done. Would highly recommend your service department. More

by AMYAJANSSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 29, 2021 -

Allen Chevrolet Cadillac responded

Thanks for taking a moment of your day to rate your service experience with us. We truly appreciate your feedback. If there is anything further we can do to be of assistance, please do not hesitate to reach out! Best, John Allen, General Manager

March 27, 2021

Been a Ford employee and buyer for years. This dealer has hands down the best service I have ever received. Chris and the service driver are awesome. More

by Joe b.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Keith Cousino
Mar 29, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the wonderful review! We really appreciate your feedback and we hope to see you at Allen Chevrolet Cadillac again! Best, John Allen, General Manager

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