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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.8
952 Reviews

952 Reviews of Allen Chevrolet Cadillac - Service Center

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November 19, 2021

Friendly people, great service. I have had positive experiences at every visit, from service to sales! More

by DAAAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Allen Chevrolet Cadillac responded

Hi, DAAAN! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon. Have a great day! Sincerely, John Allen, General Manager

November 19, 2021

They made me a appointment to get truck diagnosed at 10:00a.m and my car sat all way until 5:30 p.m and did not do a diagnostic on my truck completely and tried to charge me $280.00 They lied and sai More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
Nov 22, 2021 -

Allen Chevrolet Cadillac responded

Disappointed, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

November 16, 2021

They have very nice and courteous staff but forget to put parts back on your car, and forget to put air in your tires. More

by CASSIEKANE08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Allen Chevrolet Cadillac responded

CASSIEKANE08, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

November 16, 2021

I bought my Cadillac three years ago,it’s a 2011 but it’s been the best car I’ve owned and the service at Allen’s was timely and professional. More

by Ina Clark
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Allen Chevrolet Cadillac responded

Hi, Ina Clark! Thank you for the stellar rating. We're happy to hear that you've been consistently satisfied with the services we've done on your Cadillac. We look forward to working with you again soon. Have a great day! Sincerely, John Allen, General Manager

November 15, 2021

They got me in without an appointment . Had me in and out in 45 minutes More

by Bobm3746
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, Bobm3746! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, General Manager

November 14, 2021

I had my car serviced. And than I wanted car mats they helped me with that and than I was looking at black rims but I wanted more red in them than just a stripe and the gentleman is suppose to get ahold o More

by AINSCOUGHDIANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, AINSCOUGHDIANNA! Thank you for the 5-star review. We're happy to hear that working with the team led to such a positive experience. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

November 13, 2021

Clean rooms, friendly staff, fast service, fair price. You’re going to discourage people from writing reviews by requiring a minimum amount of words. Feel free to erase this comment. 😊 More

by Teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hilary Sutherland, Nathan Davison
Nov 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, Teacher! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Take care! Sincerely, John Allen, General Manager

November 13, 2021

friendly staff. quick service. would recommend to others. clean and comfortable lounge to wait in. More

by SURFIN1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, SURFIN1949! Thank you for the stellar rating. We're happy to hear that your positive experience earned us your recommendation. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

November 12, 2021

I have always been very impressed by the professionalism and courtesy that the Allen Chevrolet staff show the customers. More

by josh1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, josh1954! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, General Manager

November 12, 2021

Great service and courteous staff. Comfortable waiting area with accommodations. Plus half off lifetime oil changes help as well. More

by MARIORINNA
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
Nov 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, MARIORINNA! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Safe travels! Sincerely, John Allen, General Manager

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