Allen Chevrolet Cadillac

The service department is a disappointment! First and last time there. The service advisor I had needs to learn his job description I asked for a print out of everything and he looked and me an First and last time there. The service advisor I had needs to learn his job description I asked for a print out of everything and he looked and me and said he didn’t know how to do that. I called on a Friday after dropping my car off Wednesday morning like scheduled and left numerous messages he never called back I had to go there just to see if they even looked at my car yet, and then be told they just got in back there to look at, three days later. They call Monday to tell what the problem was, and ordered parts which would be in the next day but won’t be fixed till Thursday. Beyond aggravated! Will not be using them again! More

Melinda is an amazing person . She advised me the car I'm using and I am very happy will it.Highly recommend...you get care and integrity from her She advised me the car I'm using and I am very happy will it.Highly recommend...you get care and integrity from her More

Highly recommend Sales consultant Ryan Nunn. He was honest and professional and did not waste my time. Vehicle was in an accident after purchasing and the body shop was amazing. Vehicle looked He was honest and professional and did not waste my time. Vehicle was in an accident after purchasing and the body shop was amazing. Vehicle looked brand new. Service department was quick and efficient and respectful of my time and property. More

All of my dealings with this dealer have been positive. From the sales experience to the service experience the interactions have always been courteous and professional. From the sales experience to the service experience the interactions have always been courteous and professional. More

This dealership does not care about their customers. I am having a repeat service issue. The service department won’t put you through to anyone that could make a difference. Bi looked up the general m I am having a repeat service issue. The service department won’t put you through to anyone that could make a difference. Bi looked up the general manager and sent him an email. He didn’t respond. Their warranty is only good at their dealership. BUY A CAR SOMEWHERE ELSE. THIS DEALERSHIP DOESN’T TAKE CARE OF THEIR CUSTOMERS! More

All personal are friendly when entering the dealership. Employees are aways willing to explain services and costs. Vehicle always serviced in a reasonable amount of time. Employees are aways willing to explain services and costs. Vehicle always serviced in a reasonable amount of time. More

We have used this dealership close to 50 years. Have always been satisfied with service, our favorite salesperson, Craig Sauer. Hope to continue with then many more. Have always been satisfied with service, our favorite salesperson, Craig Sauer. Hope to continue with then many more. More

Not very professional. Very condescending. They tell you one thing then they spin the situation. When you then express your dissatisfaction, you're told you're wrong in the Very condescending. They tell you one thing then they spin the situation. When you then express your dissatisfaction, you're told you're wrong in the way you've shared the experience. More

Very friendly, took his time to let me decide which vehicle I wanted. There was absolutely no pressure to buy. vehicle I wanted. There was absolutely no pressure to buy. More

Over all they are very bad . I bought first car from them took home engine fail and then I they said I have buy another one we drove for four months needs new engine its in the I bought first car from them took home engine fail and then I they said I have buy another one we drove for four months needs new engine its in there shop for shop for almost month I wouldn't recommend any body to do any business with them More