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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.8
952 Reviews

952 Reviews of Allen Chevrolet Cadillac - Service Center

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August 05, 2021

Best place to go to as I have been talking my car here for the last four years. Glad they are here in Monroe to take care of my car. I have been for oil change and tires rotated, got new tires and a new More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 06, 2021 -

Allen Chevrolet Cadillac responded

Thank you for continuing to choose Allen Chevrolet Cadillac, Nancy! We're happy to hear that we were able to help with your oil change, tire rotation, new tires, and battery. We hope to work with you again soon. Safe travels! Sincerely, John Allen, GM

August 05, 2021

Excellent service. I stopped in to get my oil changed. Went to talk to the parts department. Came back and my vehicle was done. Had my oil change done in 20 minutes. More

by M.FRAZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Allen Chevrolet Cadillac responded

Hi, M.FRAZER! Thank you for the 5-star review. We're happy to hear that we were able to help with your oil change. Please let us know if there's anything else we can help you with. Sincerely, John Allen, GM

August 04, 2021

I thought everybody was very friendly there and the deal they gave me on the new lease was very good and I would recommend them More

by GAMBLE19
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, GAMBLE19! We're happy to hear that your positive experience with us earned us your recommendation. We look forward to working with you again soon! Sincerely, John Allen, GM

August 04, 2021

Clean, Courteous, and really fast. Told my girl i would be gone like an hour was home in under 30 minutes. I will only take my equinox to allen! More

by ryno.7447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to leave us a positive review, ryno.7447! We're happy to hear that we have earned your loyalty and trust. We hope you have a great day! Sincerely, John Allen, GM

August 04, 2021

Parts hung to address problem with cruise control and made no difference. Returned with evap problem and charged for another part. Better service troubleshooting is.needed. More

by Mneubecker.ike1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Allen Chevrolet Cadillac responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, GM

August 03, 2021

Friendly service thorough vvvvvvv vvvvv vvvvv vvv vv vvvv vvvvv vvvvv vvv vvvvvv vvvvv vvvv vvvvv vv vvvvvvv vvvv vvvvvv vvv vvv vvvvvv vvvv vv More

by LDCOLPAERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Allen Chevrolet Cadillac responded

Hi, LDCOLPAERT! Thank you for the 5-star review. We hope to work with you again soon! Sincerely, John Allen, GM

August 02, 2021

Exceeded expectations! Fixed what another dealer couldn’t. Other dealer couldn’t align my truck. Very frustrating. Also, the other dealer would not listen to my concerns for something which should b More

by ChevyHDowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Allen Chevrolet Cadillac responded

Hi, ChevyHDowner. We're happy to hear that we were able to help you with your alignment and concerns. Please do let us know if there's anything else we can help you with. Have a great day! Sincerely, John Allen, GM

July 31, 2021

Excellent repair work on my Cruze, even cleaned up my interior, and was able to pick up car exactly when they said it would be ready, for that I give Allen Chevy 2 thumbs up, keep up rhe great work. More

by TRUEOGRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody, Body Shop manager
Aug 02, 2021 -

Allen Chevrolet Cadillac responded

Hi, TRUEOGRE! We're happy to hear that we were able to help with the repair work on your Cruze. We hope to work with you again soon! Sincerely, John Allen, GM

July 30, 2021

Awesome customer service and very professional. They got me in on short notice as I was in Monroe visiting my Mother! I would definitely use again…. Thank you More

by Ybella831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah, Victoria
Aug 02, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, Ybella831! We're delighted to hear that you were satisfied with our customer service. We hope to see you again soon. Sincerely, John Allen, GM

July 30, 2021

I like the sales person we work with. AlAyna schweda. I plan on buying my next car from her. I can’t think of any thing else to get my 25words. More

by LORISTEWART3
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Aguilera
Aug 02, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the glowing review, LORISTEWART3. We're happy to hear that working with Alayna led to a 5-star experience with us. We look forward to your next visit. Take care! Sincerely, John Allen, GM

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