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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.8
952 Reviews

952 Reviews of Allen Chevrolet Cadillac - Service Center

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July 14, 2021

Very professional but hard to get on phone to ask ? And it would be nice to have more loaners so I don't have to get a rental that costs 350 dollars More

by MELISSADAVEY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, MELISSADAVEY9. Thank you so much for taking the time to give us your feedback. We're always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. Have a good day! Sincerely, John Allen, GM

July 14, 2021

Had an oil change on my Ford Edge, Ford dealership cannot even come close to your quick and efficient service. Thank you and will see you for my next oil change. More

by WHIP1285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, WHIP1285! Thank you for taking the time to leave us a positive review. We're ecstatic to hear that you left our dealership satisfied with our services. See you again soon! Sincerely, John Allen, GM

July 13, 2021

Friendly, professional, efficient. Only issue...used coupon was told that service cost more than coupon due to my filter costing more. As a return customer that should not have been an issue. More

by sewcrazee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Allen Chevrolet Cadillac responded

Thank you for your feedback, sewcrazee1. We are always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We look forward to working you again soon! Sincerely, John Allen, GM

July 13, 2021

This dealership has a wonderful staff. They are very helpful, friendly and well experienced in the positions that they have. There is a wide variety of vehicles to choose from and the staff will make su More

by MONDAYTERI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Allen Chevrolet Cadillac responded

Hi, MONDAYTER10. Here at Allen Chevrolet Cadillac, we pride ourselves with a knowledgeable, competent, and compassionate staff. We're happy to hear that you've had a positive experience with them. Have a great day! Sincerely, John Allen, GM

July 11, 2021

Very friendly, efficient and fast. Waiting area very clean and comfortable. Professional work crew. Feel very confident taking my car for service. In & out - my style! More

by PARRANSGREENHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Allen Chevrolet Cadillac responded

Thank you for your 5-star review! We're ecstatic to hear about your positive experience with us. Safe travels! Sincerely, John Allen, GM

July 11, 2021

Services were provided in a timely manner. They were also done correctly. Fair pricing for the services performed. Explained next services that could possibly be needed. More

by SHAFERJL112311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Allen Chevrolet Cadillac responded

Thank you for your positive review of our services, SHAFERJL112311! We're happy to hear that you left our dealership satisfied with our services. Have a good day! Sincerely, John Allen, GM

July 09, 2021

Fast service , done right, people were friendly. I would highly recommend your center in the future and I will be a returning customer. It was a pleasure doing business with them More

by RONANDCOL95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Allen Chevrolet Cadillac responded

Hi, RONANDCOL95! Thank you for your positive review. Your recommendation is valuable to us, and we hope to see you again soon! Sincerely, John Allen, GM

July 08, 2021

Oil change staff friendly but pricing on a few of the service related items are double than most places. Thank you very much for help More

by KYLE.HALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Allen Chevrolet Cadillac responded

Thank you for your feedback, KYLE.HALL. If you have any further inquiries, please do not hesitate to give us a call here at Allen Chevrolet Cadillac. We are always happy to help! We hope you have an awesome day. Sincerely, John Allen, GM

July 08, 2021

I have always received prompt and friendly service. I really like the drive up oil change and they have been so helpful in ordering my tires as well. More

by Pauladiehl57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Allen Chevrolet Cadillac responded

Thank you for your high rating. We're happy to hear about your positive oil change and tire order experiences with us. We hope you have a wonderful day, and we hope to see you again soon! Sincerely, John Allen, GM

July 08, 2021

If you need a vehicle come to Allen Cadillac they are amazing . I brought my 2018 badass Silverado into them for a trade in towards a Cadillac XT 5 and I am loving it the car is perfect the wife is extre More

by CUMBERLANDGA61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Allen Chevrolet Cadillac responded

Congratulations on your new Cadillac XT 5! We're happy to hear that you and your wife are happy with the purchase. Your recommendation is very much appreciated, and we look forward to your next visit. Till then, enjoy your new ride! Sincerely, John Allen, GM

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