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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.8
952 Reviews

952 Reviews of Allen Chevrolet Cadillac - Service Center

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July 06, 2021

Service was great. All members of the team were very helpful and provided information about everything being done before it was done. Everyone was great. More

by Casey_Beinlich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Allen Chevrolet Cadillac responded

Hi, Casey! We're happy to hear about your 5-star experience with our service. If you have any questions, please do not hesitate to give us a call here at Allen Chevrolet Cadillac. Our staff is always ready to help. Sincerely, John Allen, GM

July 06, 2021

Did not know the courtesy shuttle would come pick me up from home, maybe it should be mentioned? Otherwise everything I needed done was finished in a day! Awesome, since I’m working all the time and hardly More

by izzman72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Allen Chevrolet Cadillac responded

Thank you for your kind words! We're happy to hear that our services were easy and convenient for you! We look forward to your next visit with us. Sincerely, John Allen, GM

July 04, 2021

I have always had a very good experience when getting my oil changed the service is quick and dependable I have recommended this to my friends and that's how I found out about you. More

by finzeltim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Allen Chevrolet Cadillac responded

Hi, finzeltim, thank you for the 5-star review! We're happy to hear that you have had good experiences with our services. Your recommendation is valuable to us. We look forward to your next visit! Take care. Sincerely, John Allen, GM

July 01, 2021

Clean facility and friendly staff. Went in for a oil change, 15 min later job was completed! More

by Johnjcline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Allen Chevrolet Cadillac responded

Hi, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help! Sincerely, John Allen, GM

July 01, 2021

The quick lane oil change is awesome! The staff was awesome also. More

by Bird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I wish I knew the names of the 2 young ladies who helped me as well as the person who was laboring in the oil pit. I appreciate each of you!
Jul 02, 2021 -

Allen Chevrolet Cadillac responded

Bird, Thank you for the positive review. We're glad our service team helped make your experience here a great one! Sincerely, John Allen, GM

July 01, 2021

Outstanding quick easy Service.. Sarah did a great job quick no hassel. More

by WBLACKBURN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5 star review. We are so happy to hear that Sarah was able to assist you during your service visit. We appreciate your business and hope to work with you again soon! Sincerely, John Allen, GM

June 30, 2021

Friendly service staff. Prompt.Great experience.Thank Friendly service staff. Prompt. Great experience.Thank You. Highly recommend. More

by kbosman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service
Jun 30, 2021 -

Allen Chevrolet Cadillac responded

Perfect ratings are always greatly appreciated. Thank you, kbosman! Sincerely, John Allen, GM

June 28, 2021

I was able to make an appointment within days. The issue with the car was under warranty and the serviced looked that up for me. It was repaired on the same day. I could not be happier. Thank you More

by Thomasdking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Allen Chevrolet Cadillac responded

Perfect ratings are always appreciated. Thank you, Thomasdking! Sincerely, John Allen, GM

June 27, 2021

Fast, friendly service. Everyone was very pleasant and helpful. Love the new Express service area. More

by SDC0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 28, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the kind feedback and five-star rating! We appreciate you taking the time to comment on your experience with us. Have a great day! Sincerely, John Allen, GM

June 27, 2021

I had an oil change. Everyone was friendly and the service was good and quick! More

by laura m.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A young woman was heading up the service department the day I was there.
Jun 28, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating! We greatly appreciate you taking the time to comment on your experience with our service department. We hope to see you again soon. Sincerely, John Allen, GM

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