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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.8
952 Reviews

952 Reviews of Allen Chevrolet Cadillac - Service Center

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May 11, 2021

Keith went above and beyond to keep me posted about the status of my vehicle’s work without being overbearing. He was very professional is friendly. More

by stephanie.a.h.clark323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
May 12, 2021 -

Allen Chevrolet Cadillac responded

Hello, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Sincerely, John Allen, GM

May 10, 2021

I had Alken Chevrolet work my 2004 chevy trailblazer. They took care of all of the issues I had. I will be bringing it back. More

by Chrissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service department, Keith Cousino
May 10, 2021 -

Allen Chevrolet Cadillac responded

We appreciate the great 5 star review, Chrissy! Sincerely, John Allen, GM

May 07, 2021

Keith and Chris were so helpful! They got my car in and out and were super friendly. There was a recall on my vehicle and they got it in as soon as possible, and I was back in my car within two hours. More

by lrae.2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
May 07, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the great 5 star review! If there's anything else that we can do for you, just let us know! We hope to work with you again in the future, lrae.2016! Sincerely, John Allen, GM

May 01, 2021

Fast and friendly service. And you want more words for me to complete this review so here we go like I said fast and friendly service. More

by Jamiedebbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
May 03, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the kind review and positive rating! We greatly appreciate it. Please let us know if there is anything else that we can do for you. We hope to see you again soon! Sincerely, John Allen, GM

May 01, 2021

I came in for an oil change. The staff was very courteous and I was well taken care of. I did not have to wait long and was very satisfied with the service I received More

by CELLURA123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
May 03, 2021 -

Allen Chevrolet Cadillac responded

Thank you for letting us know that you had a great experience with our service dept. Your five-star review and kind feedback is greatly appreciated! Please let us know if you need anything else. Sincerely, John Allen, GM

May 01, 2021

Wonderful repair to me vehicle! Was completed in a timely manner and their service was incredible and professional. Would recommend them over and over again. More

by JESSICAJ_14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
May 03, 2021 -

Allen Chevrolet Cadillac responded

Hi Jessica, Thank you for the five-star rating and recommendation! We're thrilled to hear that you had a great experience with our service dept. Please let us know if you need anything else. Sincerely, John Allen, GM

April 30, 2021

Fast and friendly service they completed my repair the same day. I would recommend Allen Chevrolet and will go back if my vehicle needs additional service. More

by Miguel Vargas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Allen Chevrolet Cadillac responded

Hi Miguel, Thank you for the five-star rating and kind feedback! We appreciate your business and hope to have you back again soon! Sincerely, John Allen, GM

April 30, 2021

I went into the service department for a quick bedliner drop in. Keith was expecting me and wrote me up in seconds. He promised 1hr and it was done in the time he committed. He was easy to get ahold of More

by ADPWL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
May 03, 2021 -

Allen Chevrolet Cadillac responded

We're so glad to hear that you had an excellent experience with our service dept. Thank you for the five-star rating and kind feedback! We hope to see you again soon. Sincerely, John Allen, GM

April 29, 2021

Friendly, helpful staff. They check out your car and advise you of any needed service and answer any questions you may have. Clean waiting area. More

by jcvandine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Apr 30, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5 star review. We appreciate you choosing Allen Chevy Cadillac for your car's service! Have a great day! Sincerely, John Allen, GM

April 29, 2021

The service was great! The staff is very friendly and welcoming. The service performed was timely and professional. They always do a great job. Thank you. More

by JEFF.LINN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Apr 30, 2021 -

Allen Chevrolet Cadillac responded

Hi Jeff, thank you for the positive review. We're very glad to hear that you had a great service appointment and hope to work with you again in the future! Sincerely, John Allen, GM

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