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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.7
951 Reviews

951 Reviews of Allen Chevrolet Cadillac - Service Center

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March 02, 2021

Fast service. Reliable. Friendly people. Waiting room was very clean. I’m very pleased with all my dealings with Allen Chevrolet Service area looked very clean too More

by bucks932
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 03, 2021 -

Allen Chevrolet Cadillac responded

We are happy to have earned your positive rating, bucks932. Come visit us again soon at Allen Chevy Cadillac! Best, John Allen, General Manager

March 01, 2021

Chris in the Service Department is always friendly. The show room is always so clean. Friendly staff. I was the first one checked in that morning and was out within 2 hours. More

by SWOOPIE6248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Service Department
Mar 02, 2021 -

Allen Chevrolet Cadillac responded

SWOOPIE6248, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care! Best, John Allen, General Manager

February 27, 2021

They got me in and out in a very sort time. And did a good job explaining the 1/2 off "oil change" deal when buying the vehicle means "oil change" and not includes tire rotation. Like the oil change with More

by GLKOFNEWPORT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 01, 2021 -

Allen Chevrolet Cadillac responded

We're glad to hear that our service team was able to answer your questions regarding the oil change deal! Hope to work with you again for any future service needs! Best, John Allen, General Manager

February 26, 2021

I took my van in to this dealership to be serviced and Chris was extremely polite and did a great job repairing my van. I appreciated his patience and professionalism. More

by Sara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 26, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-stars, Sara! We're glad to hear your experience was such a pleasant one. Best, John Allen, General Manager

February 26, 2021

Super fast oil change at a very reasonable price! Everyone was very professional and made you feel at home. No crazy sales pitch add one, only honest work. More

by blomgren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 01, 2021 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to leave a five star review. We're very glad to hear that your oil change was quick and efficient! We appreciate your feedback and look forward to working with you again in the future. Best, John Allen, General Manager

February 26, 2021

They got me in last minute, got done sooner than expected and kept me updated along the way. They really helped me out in a stressful situation. More

by jessica.e.branson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Mar 01, 2021 -

Allen Chevrolet Cadillac responded

Jessica, thank you for the 5 star review. We're glad that our service team was able to help and get you back out onto the road safely! Best, John Allen, General Manager

February 25, 2021

Excellent service and very good mechanics. Would recommend them to anyone. Quick service, in and out in no time. They told me what it would cost up front and it was actually lower than estimate More

by duanekathy21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 25, 2021 -

Allen Chevrolet Cadillac responded

duanekathy21, thank you for the incredible feedback and 5-star review! Our team is looking forward to your next visit! Best, John Allen, General Manager

February 25, 2021

Great service very friendly . A little priciey for repairs but good service . Don’t really have much more to say . Truck was broke and they fixed it More

by lorenb1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris T
Feb 26, 2021 -

Allen Chevrolet Cadillac responded

Thank you lorenb1965, for your feedback. We were happy to help. Please come see us again soon. Best, John Allen, General Manager

February 24, 2021

Fast friendly service was done in a timely fashion. The price and service was comparable and even a bit lower than others I checked out More

by RACHELCORDLE68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 25, 2021 -

Allen Chevrolet Cadillac responded

RACHELCORDLE68, thank you for the 5-star review and recommendation! We take our reviews seriously and are delighted to hear about your visit! Best, John Allen, General Manager

February 24, 2021

Allen Chevrolet Cadillac always does a great job. The express oil change department keeps track of everything so I don't have to. I love it. More

by WARMENTROUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Feb 25, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the kind words! We are happy we could make your experience a positive one! Best, John Allen, General Manager

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