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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.7
951 Reviews

951 Reviews of Allen Chevrolet Cadillac - Service Center

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November 14, 2020

Very pleased with the service I received. It was convenient that they were opened on a Saturday. The service was quick and I was informed every step of the way. More

by RROBERTS731301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Nov 16, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review and 5-stars. We are happy to know that you enjoyed our services. We look forward to working with you again. Sincerely, John Allen, GM

November 14, 2020

Very friendly and professional. Always informative and Very friendly and professional. Always informative and their work is very timely. I never have to wait very long to get an oil change or even wait lo More

by ORGIRL12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Nov 16, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for the positive review and great rating. Our team will be thrilled to hear that they provided you with professional and friendly service and we look forward to serving you again soon! Sincerely, John Allen, GM

November 13, 2020

Always polite, friendly service. Have been going to the dealership for over 4 yrs have never experienced any problems. Great price and quick thorough service. More

by LITTLELINDA67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Nov 16, 2020 -

Allen Chevrolet Cadillac responded

Linda, thanks for your loyalty and praise. We're glad to be of service and hope to see you again down the road. Sincerely, John Allen, GM

November 12, 2020

I called for new tires. They were in the next day. My wife and I went out for breakfast. I received a call that the work was done before breakfast was completed. More

by BMANOR1031
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Nov 12, 2020 -

Allen Chevrolet Cadillac responded

We're so glad to hear such positive feedback from you our valued client. Thank you for sharing your review with us and we hope you'll stop in or call if there is anything we can do for you in the near future. Best- John Allen, GM

November 11, 2020

Great oil change service. Fast and a great price for full synthetic. I always take both of my vehicles there for oil changes as it is a great service/price. More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Nov 12, 2020 -

Allen Chevrolet Cadillac responded

Thank you for choosing Allen Chevrolet Cadillac for your service needs, Ken. We're looking forward to assisting you again in the future with the fast and great service you're accustomed to. Sincerely, John Allen, GM

November 11, 2020

When I go in Keith takes great care of my vehicle! I Always recommend the Allen Service Dept. to my friends and family and anyone that asks for a great recommendation! More

by Ldybug214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger, Keith Cousino, Victoria Lessard, Emily Roe
Nov 12, 2020 -

Allen Chevrolet Cadillac responded

Thank you for your recommendations and the 5-stars Ldybug214! We're glad that Keith takes great care of you each and every time and look forward to seeing you down the road. Best, John Allen, General Manager

November 09, 2020

Customer Service is Fantastic. Consistent follow up calls with updates. Repairs and body work on vehicle to a showroom finish. So happy with the results. More

by COWGIRLU2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Porter and Hannah Outstanding to work with through the process
Nov 09, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit. Sincerely, John Allen, GM

November 08, 2020

Hanna was great from the moment she answered the phone. Ordered my part and had it delivered to dealership in 1 day. They also installed in for a reasonable cost. The installer had the part installed in li More

by Cody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hanna, Keith Cousino
Nov 09, 2020 -

Allen Chevrolet Cadillac responded

Cody, thank you your kind review as well as your five star rating. We are honored to have Hanna on our team as she does a tremendous job keeping all of valued customers happy. We thank you for choosing Allen Chevrolet Cadillac and we hope to see you again soon. Warm Regards, John Allen, GM

November 08, 2020

Employees are very knowledgeable and professional, Speaks honestly, and puts customer first! Brad is great in the Body Shop and takes good care of his customers. More

by aagalea614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad in the Body Shop
Nov 09, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear that Brad and so many of our employees were able to assist you successfully with your recent visit. We thank you for choosing us and we hope to see you again soon! Best- John Allen, General Manager

November 06, 2020

Excellent customer service regarding my Chevy Malibu body work. Was able to drop it off and pick it up in a timely manner. Thank you. More

by LCOOK4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Nov 09, 2020 -

Allen Chevrolet Cadillac responded

Thank you for leaving us a great review! On behalf of the entire Allen Chevrolet Cadillac team, it was a pleasure to work with you, and we look forward to assisting you again in the future. Sincerely, John Allen, General Manager

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