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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.8
952 Reviews

952 Reviews of Allen Chevrolet Cadillac - Service Center

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October 13, 2020

Always go to this dealership for oil changes. They are very thorough. Make sure my tires are rotated and make sure my car is in great running condition. Since I have begun bringing my Cadillac to them I w More

by eppler58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 14, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to share your recent service experience with us. Our main goal is to ensure that you leave 100% satisfied and it's nice to know we did just that. Thank you for choosing Allen Chevrolet Cadillac. Best, John Allen, General Manager

October 13, 2020

I was really pleased with the speed an courteous service I received. When getting my truck serviced,makes a person feel good. Thanks for your prompt service. More

by COOLDADDYRUETZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 14, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the compliments and five star review. It's been a pleasure handling your service needs and we hope to see you again soon. Have a fantastic Day! Sincerely, John Allen, General Manager

October 10, 2020

Great customer service, I'm a truck driver daughter takes car for oil change they call me for payment, answers all my questions, quality service . More

by C Angie Jarvis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 12, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to write a positive review! We are glad to hear you're satisfied with the high level of customer service you received from our team. If you ever need further assistance, feel free to give us a call! Warm Regards, John Allen, General Manager

October 09, 2020

Great service, professional and honest. Rare old school customer service, truly the best down river. Chuck Holland was great and the team. Thank you all. More

by RK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Holland
Oct 12, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the wonderful review on Chuck and our team! We here at Allen Chevrolet Cadillac are so pleased to see that your visit was outstanding. We'll be sure to provide you with five-star service again at your next visit! Best, John Allen, General Manager

October 09, 2020

First time using the oil change service , friendly , fast and very reasonable price . First class all the way. . Waiting area even had fresh coffee . I will definitely be a return customer. More

by GUNBARREL38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 12, 2020 -

Allen Chevrolet Cadillac responded

Thank you for choosing Allen Chevrolet Cadillac for your recent service visit. We value your input and are glad you enjoyed our services and facilities. We look forward to seeing you again soon. Sincerely, John Allen, General Manager

October 07, 2020

Great work, great people, great dealership.I’m very Great work, great people, great dealership. I’m very satisfied with what they did for my Buick Enclave. Drove like a charm today. I highly recommend More

by gpb624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 08, 2020 -

Allen Chevrolet Cadillac responded

FlintGuy, it's wonderful to see that we handled all of your vehicle needs and made for a great experience. We welcome the opportunity to serve you again soon and hope you have a fantastic day! Sincerely, John Allen, General Manager

October 02, 2020

Work was done on time and was made very easy. Everyone was helpful and very friendly. Very satisfied with the whole experience, made my repair very easy. More

by DONNMARLENE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 05, 2020 -

Allen Chevrolet Cadillac responded

DONNMARLENE, thank you for taking the time to give your feedback. We really appreciate your visit to our service center and are super happy to see the process was quick and easy. Best, John Allen, General Manager

Oct 05, 2020 -

DONNMARLENE responded

Thanks again

October 01, 2020

All the folks at Allen are a great to work with! The guys in the Service Department (Tim Sutherland, Chris Trpevski and Keith Cousino) are always courteous and accommodating. They strive to take care of thei More

by JABEDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 02, 2020 -

Allen Chevrolet Cadillac responded

Jabeda, Thank you for your kind review. We're so happy to know that Tim, Chris, Keith and the rest of our team have been giving you continued great experiences here. We appreciate your business here and look forward to working with you for many years to come! Warm regards, John Allen, GM

September 29, 2020

Dealer did great job of getting wife’s car fixed as for the vehicle only 2000 mi and main computer went haywire, not a confidence boost More

by Mthodge2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris was my contact and he was great, Keith Cousino
Sep 29, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking a moment to leave us your feedback as we truly value your opinion. We appreciate your patience as we look into this matter further. Sincerely, John Allen, General Manager

September 29, 2020

I love bringing my vehicle there for an oil change. This time I had the filter for the cab replaced and now it makes a noise. More

by KELLY.K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know their names, Keith Cousino
Sep 30, 2020 -

Allen Chevrolet Cadillac responded

Kelly, we appreciate your honest feedback and thank you for your recent service visit. However, we are troubled to hear that you are experiencing a new concern, if your vehicle is still making the noise, please give us a call at (734) 242-4200. Sincerely, John Allen, General Manager

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