Allen Gwynn Chevrolet
Glendale, CA
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223 Reviews of Allen Gwynn Chevrolet
As always*, getting my car serviced here was a 100%-positive experience. All the staff are friendly, professional, and customer-focused. Erick Cea, as always, handled everything in a way that ma 100%-positive experience. All the staff are friendly, professional, and customer-focused. Erick Cea, as always, handled everything in a way that made me feel valued, and taken care of, as a customer. The whole place is clean and inviting. In addition to vending machines, the kitchen also offers complimentary coffee and tea; and popcorn. Two Apple desktop workstations, each on a clean desk, with a comfy chair in front. And sometimes it's nice to sit in the comfy armchair placed next to each of the desks. And, possibly most important, a clean and pleasant-smelling bathroom. * I've been a customer of Allen Gwynn's service team for over a decade. More
Well aside from keeping my vehicle for 5 days for a simple oilchange and system update without letting me know in advance nor getting me a rental vehicle to continue going to work, I found a huge tear simple oilchange and system update without letting me know in advance nor getting me a rental vehicle to continue going to work, I found a huge tear in my door's rubber seal. The service manager, Patrick Moradian, said he would order the parts and fix it as a courtesy because of the inconvenience they had caused me by the long service visit but he never responded to my texts or messages nor ever called me back to set up an appt to fix it as well as the cabin filters which they forgot to change at the time of service. I will NEVER take my truck there again. I rather drive further away for better reliable service. You couldn't pay me enough to go back there. More
Andre heard my concerns and immediately went to work on them. He took care of my truck and needs very professionally and efficiently. After the maintenance was completed Andre took the time to go over simp them. He took care of my truck and needs very professionally and efficiently. After the maintenance was completed Andre took the time to go over simple tricks to my new Chevy Colorado Trail Boss. I walked out of there with my truck serviced and more knowledge, which in turn has made my day to day driving experience more pleasant. The entire staff is great and I leave with a sense of pride and trust. Thank you all! More

