Allen Mello Chrysler Dodge Jeep Ram

Second purchase there, I will never go back. I had bought a car from them back in 2011 and never had one issue with it. I just bought a Liberty two months ago and I have already brought it in thr I had bought a car from them back in 2011 and never had one issue with it. I just bought a Liberty two months ago and I have already brought it in three times to be worked on. One time I went to my own mechanic because it was something they wouldn't cover under my 30 day warantee and I had to pay $500 of my own money to fix a pre-existing condition with this car. I am APPAULED at how terrible the service department has been as well as the sales managers. I feel like I am being conned into purchases every time I talk to them. I also feel as though they aren't taking me seriously. Well, I am completely done with this dealership and I am considering returning my car because the things their mechanics "fixed" are now broken again because of the terrible job they did. DO NOT SHOP AT ALLEN MELLO. More

Should have purchased from Herb Chambers Dodge We spent $ 50,000 on a Ram 1500 Series Diesel pickup. Their great on the sales side. Their follow up abilities, returning phone calls & or service We spent $ 50,000 on a Ram 1500 Series Diesel pickup. Their great on the sales side. Their follow up abilities, returning phone calls & or service after the sale are absolutely terrible. From Ownership to Management. Don't except much assistance from Chrysler, Dodge, Jeep & Ram Corporate Offices. As this dealership makes the choice not to return their calls either. My best recommend for anyone reading & seriously considering purchasing anything from this dealership. " We should have purchased this type of truck from Herb Chambers Chrysler, Dodge Jeep & Ram in Danvers". More

This dealership was very helpful when I was shopping around for a vehicle. They did not have on the lot what i was looking for but went out of the way to look around for me and got me the truck I wanted around for a vehicle. They did not have on the lot what i was looking for but went out of the way to look around for me and got me the truck I wanted. Including the color style and features i had asked for! They were great to work with and Craig Clark was excellent! More

My husband and I went to Allen Mello Dodge for help to buy a new car. We had already a designated budget and deals with this dealer are spectacular. So after comparing several dealers in the area Allen Me buy a new car. We had already a designated budget and deals with this dealer are spectacular. So after comparing several dealers in the area Allen Mello Dodge had the best deal and the biggest inventory by far. When we went Mr. Craig Clark attended us. He explained everything we need to know so we could buy the right car for us as a family and I also got a very good deal to trade in my truck. Mr. Craig Clark was very professional and was able to help us based on our needs. He guided us throughout the process until the end of the purchase. Also the team was very friendly and helpful. I would definitely recommend Mr. Craig Clark to anyone who needs to buy a car. More

After having bought about 12-15 cars in my life this by far was the best experience I have had. Craig Clark was most responsible for that experience. He was extremely friendly, helpful and apologetic when far was the best experience I have had. Craig Clark was most responsible for that experience. He was extremely friendly, helpful and apologetic when things like approvals and paperwork were seemingly taking too long. I would definitely use Craig Clark and Allen Mello dodge again and will recommend them to anyone. More

I had the unexpected happen Monday morning, my 2001 Jeep Cherokee died, it had done its job with over 180k miles. I had only one place that I wanted to go and that was Allen Mello, I have been "looking" the Cherokee died, it had done its job with over 180k miles. I had only one place that I wanted to go and that was Allen Mello, I have been "looking" there for years at my dream truck. Poor sales people that would spend time with me just so I could get more research in was a pleasure all unto itself; and we're talking 2004 - 2012 I would go in periodically. Monday evening I entered the dealership with my husband not expecting to be able to get the "dream"; we were met by Craig Clark, he was so kind and was able to read me like a book, he knew exactly what I wanted. He also knew my husband didn't want to necessarily pay for what I wanted so he showed and had me drive a 2 door wrangler, truck was ok, but he knew it wasn't what I wanted, with no hesitation he showed me the 4 door and then the magic happened, I drove it for maybe 3 minutes and said I want it, I still had the look of fear on my face and Craig did a great job trying to reassure me things would work out. That being said, IT DID!! I am not driving a brand new 2013 Jeep Wrangler Unlimited, to top it off, it was the color I always wanted as well, Maroon with black interior. I was able to drive my car home Monday night, and to have even BETTER customer service they were able to accommodate me again on Tuesday for the delivery cleaning, inspection sticker, and went over many of the features, how to remove the roof for example and he helped set up the blue tooth for my phone. Overall I have to say this was the BEST experience I've ever had with a sales person. I would recommend Allen Mello, but would have to say, ask for Craig Clark, you will not be disappointed. Thank you again Craig, honestly from the bottom of my heart, you delivered me my dream!! Robin Hudson, NH More

I came in the dealership after to talking to a sales person on the phone. I was interested in a dodge dart. I already went to another dealership and had no luck in making a deal. Craig Clark assisted person on the phone. I was interested in a dodge dart. I already went to another dealership and had no luck in making a deal. Craig Clark assisted my daughter and I. He was very friendly and personable. Very easy to talk with and knowledgeable about the vehicle. We had a time constraint, and Craig and Cheihk in the finance department made things quick and simple. Thank you, Raquel and Stefanie Fell More

Overall this dealer was a very relaxed and easy to deal with. No one tried to push a sale and they were very laid back. After meeting the sales rep and his manager, I would totally reccomend this dealer ju with. No one tried to push a sale and they were very laid back. After meeting the sales rep and his manager, I would totally reccomend this dealer just on customer service alone. More

New/Used car purchases: I would buy a car from Allen New/Used car purchases: I would buy a car from Allen Mello all day long. Warranty and Administration: Cheikh is knowledgeable, courteous and info New/Used car purchases: I would buy a car from Allen Mello all day long. Warranty and Administration: Cheikh is knowledgeable, courteous and informative So would I buy a car at Allen Mello Dodge, absolutely. Service: But I would not have it serviced there. Their service department is not friendly. I had purchased a (new) car at another dealership and this service department told me I had to bring the car back to where I bought it to have warranty service done. - I don't think so - So, now I take my service business elsewhere. Generally, their service is par with all other dealerships. More