Allen Mello Chrysler Dodge Jeep Ram - Service Center

I previously had my vehicles serviced at 495 chrysler. I previously had my vehicles serviced at 495. Oscar Kulins transferred to Allen Mello and as I believe Oscar to be knowledgeable, honest and a person I previously had my vehicles serviced at 495. Oscar Kulins transferred to Allen Mello and as I believe Oscar to be knowledgeable, honest and a person who looks out for my best interest I take my service to where he works. Oscar has been with Chrysler for as long as Ihas always can remember. He has found recalls on my Dodge and has masde the necessary repairs. It is more the service Manager than the dealership I have been in contact with. I highly recommend Oscar as honest, caring, knowledgeable, and open in all dealings. More

Service Stinks, I purchased my jeep there new and after many "other" problems with the service mgr. Bernie, I thought I would give him another try. What a waist of m I purchased my jeep there new and after many "other" problems with the service mgr. Bernie, I thought I would give him another try. What a waist of my time right away he pulled the trump card and tried to tell me that I "voided" the warrantee by changing the tire size, and then told me that it was Chryslers" stand not his. That is why they didn't "look" at my vehicle after they called and told me that they could not duplicate the problem. I said how could that be it does it EVERTIME I drive it. So I called the Chryslers hot line I got with the vehicle and they told me that was not true. So again for the third time the Allen Mellow Service department has LIED to me. As far as the service they just tell people they "looked" at it what a bunch of xx. They thought of anything just not to work on my jeep. Chrysler suggested I bring it to another dealership that was "willing" to find the problem and then do the work. So I went to Lathis Jeep I Lemonister. MA all they do is jeeps. What a top notch dealership :20 min the found and fixed the problem. Allen Mellow had it all day and never found the problem. Bernie you should keep your part time job at Home Depot looks like you are going to NEED it. More

Service Department Brought my Dodge Durango after they had done a recall service..Manager got bad attitude ..Maibe he profiled me I got my car back and took to another Brought my Dodge Durango after they had done a recall service..Manager got bad attitude ..Maibe he profiled me I got my car back and took to another dealer More

Service my Dakota Service done when requested. Bernie Masterson very helpful; explained what was done, why, and anticipated costs. Charges exactly as quoted. Work done Service done when requested. Bernie Masterson very helpful; explained what was done, why, and anticipated costs. Charges exactly as quoted. Work done when expected, and done well. More

Buyer beware Worse service I ever experienced. They do not stand by their vehicles. I doubt their techs even have experience. Started with first scheduled visit Worse service I ever experienced. They do not stand by their vehicles. I doubt their techs even have experience. Started with first scheduled visit. They did not reset oil monitor, didn't complete recall work. Got worst from there. They do not return phone calls or call to update progress. I am surprised they are in business. More

New/Used car purchases: I would buy a car from Allen New/Used car purchases: I would buy a car from Allen Mello all day long. Warranty and Administration: Cheikh is knowledgeable, courteous and info New/Used car purchases: I would buy a car from Allen Mello all day long. Warranty and Administration: Cheikh is knowledgeable, courteous and informative So would I buy a car at Allen Mello Dodge, absolutely. Service: But I would not have it serviced there. Their service department is not friendly. I had purchased a (new) car at another dealership and this service department told me I had to bring the car back to where I bought it to have warranty service done. - I don't think so - So, now I take my service business elsewhere. Generally, their service is par with all other dealerships. More