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Allen Samuels Chrysler Dodge Jeep RAM of Oxford

Oxford, MS

4.7
247 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us. Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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2201 East University Ave.

Oxford, MS

38655

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Showing 247 reviews

May 12, 2026

Poor customer service. I never received my original rims and tires as promised during purchase. More

by ls082288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know anyone on the list
May 12, 2026

Don't appear to work on auto electronics. Otherwise. Completely satisfied with mechanical service results More

by Stevethompson1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026

I just bought my jeep November 2025 and went for my very first oil change. After I sat waiting for my oil change for 45 minutes I was told by the service agent that I had a coolant leak. He told me that I n More

by mrs.kellyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know
May 05, 2026

Professional if not busy in and out in a timely manner. Wish they vacuumed the vehicles tho More

by Onecajun1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

Thank you and ask us to Vacuum on your next visit.

May 03, 2026

Sells Department is Great, as far as Service Department. ... I have no good words! Mabe in the future the can redeem themselves! More

by techur98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck
May 02, 2026

Unfortunately, it wasn't a good experience. My understanding it is something the service manager needs to get a hold of. Because as we all know a problem like this always starts at the top. Ale More

by vfittrainingcenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thad Heuser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2026

Brandon & Danielle were very helpful in getting my truck in for warranty & recall repairs as well as oil changed More

by 1badlena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez
April 27, 2026

Brandon is a great service advisor, he kept me informed every step of the way and was very courteous and professional. More

by cable.puller1141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 11, 2026 -

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

Thank you for the positive feed back

April 23, 2026

I have no experience with this dealership but communication has been good at this point. More

by timreeves91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thad Heuser
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2026

Trisha, sales representative, was amazing. Gave her a call and she did a superb job. More

by susieqhernandez73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha
May 11, 2026 -

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

Thank you we want to be your friend in the car business.

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