Allen Samuels Chrysler Dodge Jeep RAM of Oxford

Taylor Roddy assisted me with my Rubicon Repair. His prompt attention, professional, and a completed brake module replacement with next day pick was an impressive task. His prompt attention, professional, and a completed brake module replacement with next day pick was an impressive task. More

Convience,plus I already had my Renegade 2016 Jeep worked on years back so now my new Jeep Cherokee 🚗 also will get my business. Professional mechanics with experience and excellence with honesty 👍🏽🤩 on years back so now my new Jeep Cherokee 🚗 also will get my business. Professional mechanics with experience and excellence with honesty 👍🏽🤩 More

For the service I requested, they did a good job. However, they were not able to help me with the navigation system updates I specifically asked about. The tech left before my job was done, and the However, they were not able to help me with the navigation system updates I specifically asked about. The tech left before my job was done, and the person who was left to finish my job had no clue what I was talking about when I asked about it. The issue I have with the memory seats was not resolved either. The service took all day, which is not what I was expecting. I was told the a/c had a leak, but they didn't say they were replacing a part until much later. They made it sound like it was a simple repair, not an all day event. More

Forrest took good care of my Jeep Compass. Everything was done in a timely manner. Everything was done in a timely manner. More

Vary helpful , took care of me real good. I say you have a real good service department. Thank you I say you have a real good service department. Thank you More

I took my 2024 truck in to have the navigation system checked. The tech said there was nothing wrong with it. I explained that you could not ask to go to "xyz" and the reply is always is "pardon me" or checked. The tech said there was nothing wrong with it. I explained that you could not ask to go to "xyz" and the reply is always is "pardon me" or some other response not going to the place I wanted. They suggested downloading the maps to a thumb drive, which I did and installed the "update" which was a mistake. It erased most of my addresses and now it will not go anywhere even giving the address. I took it to another dealer and the wright up guy set everything to work off my phone using google. At least I can get directions through my phone but not through the Tom Tom system, which I like. This problem started before I purchased the truck. I just want it fixed. More

I was not pleased at all. I took it in Friday and asked them to test my etorque to see if it was bad. Came back and said my main battery was bad then said it wouldn’t start. W I took it in Friday and asked them to test my etorque to see if it was bad. Came back and said my main battery was bad then said it wouldn’t start. Went to pick it up Saturday and it was in the run position and of course would not start. Once we checked it out they proceeded to tell us they believed my starter was bad and swore my truck was not doing that the day before. Which I knew better because it was doing it to me. We ended up having it towed home so we could fix it elsewhere. We will never take it back to them. I’ll just drive farther to a different dodge dealer for now on. Any certified mechanic would have known by the sound it was the starter. My husband knew it as soon as he heard it. This was the Allen Samuels in Aransas Pass, tx More

Richard Gallagher made my car buying experience quick and easy! He was helpful, professional, and made the entire process go smoothly from start to finish. I really appreciated how simple and stress-free he easy! He was helpful, professional, and made the entire process go smoothly from start to finish. I really appreciated how simple and stress-free he made everything. Definitely recommend working with Richard if you’re looking for your next vehicle! More

Brought vehicle in for oil change and tire rotation. I had an appointment and was seen on time, process took about an Hour I was disappointed because although the tires were rotated, the air pressure w I had an appointment and was seen on time, process took about an Hour I was disappointed because although the tires were rotated, the air pressure wasn’t, More

They exceeded my expectations! Super knowledgeable and I’m completely satisfied. Forest kept great communication with me throughout the process of fixing my vehicle. Even though I Super knowledgeable and I’m completely satisfied. Forest kept great communication with me throughout the process of fixing my vehicle. Even though I went in for a different issue all the recalls for that vehicle or taken care of! I’m very appreciative for you guys going the extra mile!! More