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Allen Samuels Chrysler Dodge Jeep RAM of Oxford

Oxford, MS

4.7
252 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us. Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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2201 East University Ave.

Oxford, MS

38655

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Showing 252 reviews

June 23, 2026

Service department helpful . Enjoyed working with Taylor . Everyone helpful . Very friendly . Facilities very clean . Thx More

by dgreencctx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
June 23, 2026

I brought my Jeep in for a oil change and to have the check tire light checked. All tires had enough air but the TMS light is always on. They said that the TMS light was fixed, but by the time I go More

by lmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure of his name
June 21, 2026

Fast, efficient and a strong detail to Customer care. Fresh coffee and cookies were greatly appreciated. I will definitely stay start using them for all.my Ram service needs. More

by rbales1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

Thank you for your great review and we always want to make y'all happy.

June 16, 2026

Outstanding customer service from the service department. Chuck was outstanding. He worked with my work schedule to fit me in and took care of the issue. Awesome service. Thanks. More

by WNEILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
Jun 22, 2026 -

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

Thank you for trusting us.

June 02, 2026

Chuck was thorough and took care of all the maintenance. It was a good experience. More

by melindamanigold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
Jun 22, 2026 -

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

Chuck always does a great job.

May 12, 2026

Poor customer service. I never received my original rims and tires as promised during purchase. More

by ls082288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know anyone on the list
May 12, 2026

Don't appear to work on auto electronics. Otherwise. Completely satisfied with mechanical service results More

by Stevethompson1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

Thank you for your trust to care for your Car.

May 11, 2026

I just bought my jeep November 2025 and went for my very first oil change. After I sat waiting for my oil change for 45 minutes I was told by the service agent that I had a coolant leak. He told me that I n More

by mrs.kellyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know
May 05, 2026

Professional if not busy in and out in a timely manner. Wish they vacuumed the vehicles tho More

by Onecajun1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

Thank you and ask us to Vacuum on your next visit.

May 03, 2026

Sells Department is Great, as far as Service Department. ... I have no good words! Mabe in the future the can redeem themselves! More

by techur98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck
1
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