Arrived back home after extended vacation to find a "dead" Traverse in garage. Tried everything I could think of without success. Called Eric in Service Dep't and he provided professional advice and suggestions for solution to the problem. I took his suggestion to let dealer come out and tow auto into their place to correct problem and to also take care of "recall" on auto. Technician Mike came out and was extremely professional in the way he loaded auto and just left me with a "good feeling". Picked up auto after 1:30 pm and I knew they would keep all weekend. To my surprise, two hours later, I received call that car problem was corrected and "recall" taken care of and was ready for pickup. I did and everything was perfect. Thanks to Eric and Mike and to the dealership for excellent service. I will highly recommend to anyone.