Allen Turner Hyundai

Hands down the best car dealership experience I’ve had. Finding a great family car for our expecting family was of utmost importance and we found that quickly with the guidance of Adonis Moncrief. Finding a great family car for our expecting family was of utmost importance and we found that quickly with the guidance of Adonis Moncrief. More

We had a great experience with our vehicle purchase! We were very happy that Robin W. approached us in the lot as we were browsing the inventory. She was very attentive and listened to what our needs we We were very happy that Robin W. approached us in the lot as we were browsing the inventory. She was very attentive and listened to what our needs were, and was super helpful with finding what we wanted. Robin took the time to compare a couple of the SUVs were interested in. We never felt pressured to buy.Within 3 hours from walking on the lot, I was the owner of my new Hyundai. I feel like we got a lot for our money in the transaction and we are very pleased with the new SUV. Robin made us feel like she wanted to help us and she even sat in the vehicle with me before I left the lot to show me how all of the features work. She also texted me the next day to make sure I didn’t have any questions Thank you, Robin, for making our car buying experience painless. You are amazing! The only negative I would have to say is that we felt the tax,tag,title part was calculated incorrectly or unfairly in the full price work up. I would not fault my salesperson for that at all though. It was closing time when the paperwork was being finished up by another person and we were rushing to get out of there and didn’t notice until the next day. On a side note comparison of car lots , we had just walked over from the neighboring car lot that starts with a K about 5 minutes before Robin approached us in the Hyundai lot. At the neighboring car sales lot, the employees/sales people didn’t even acknowledge us and there was no one to approach us on the lot. After feeling ignored outside on the lot, we went inside the showroom, I walked up to the receptionist and she glanced up from her phone for a moment and found us a salesperson. When I showed the salesperson at the K lot what I had seen online, he said,” that car sold yesterday” ( I don’t believe that at all) and they put those on our sight just to get you to come in and ( basically upsell you another car). Also, there sticker pricing had the MSRP pricing and then a whole separate column for expensive add ons not included in the MSRP pricing. Needless to say, we totally could have paid the full pricing for the vehicle outright without a loan but wanted to utilize credit for some of it due to keeping credit scores high, but the neighboring lot missed a sale because they were 1) uninterested in helping us and 2)they were trying to play the bait and switch game. They lost a sale and will get bad word of mouth for their lack of customer service, Thank you , Allen Turner Hyundai for your great customer service. I’ve been in customer service industry for over 30 years and it does matter to go the extra mile. More

Allen Turner Hyundai was the best car buying experience I have ever had, hands down! I have wanted a New Genesis for about a year now but I just did not want to sit thru the "circus" of a typical car dealers have ever had, hands down! I have wanted a New Genesis for about a year now but I just did not want to sit thru the "circus" of a typical car dealership's buying process. Bob Folker is a Top Tier employee and made my buying process simple. He explained everything in detail and his customer service was impeccable. I drove my New G70 home to Gulf Shores Alabama from Pensacola in absolute shock of how easy The Buying Process was at Allen Turner Hyundai/Genesis. Bob Folker and Vince Scardina gave me absolute white glove treatment from the moment I walked in the door until I left in amazement of what a pleasure they made my buying experience. All of my car purchases will be made with them no matter what brand of vehicle I am looking for, for the rest of my life. If you want to feel like you are being helped by your best friend the next time your purchase a vehicle, Bob and Vince are your "Go To Guys" in the Car Business. More

Hands down the best car dealership experience I’ve had. Finding a SUV to fit our family as we are expecting our first baby was very important and with Adonis Moncriefs guidance we found a great car! Finding a SUV to fit our family as we are expecting our first baby was very important and with Adonis Moncriefs guidance we found a great car! More

My experience at Allen Turner Preowned was incredible. My salesman Tony Mauldin is going places. I wasn’t sure if I was ready today, but after his presentation and negotiation I couldn’t resist. Great exp My salesman Tony Mauldin is going places. I wasn’t sure if I was ready today, but after his presentation and negotiation I couldn’t resist. Great experience. More

I purchased a Tucson with Basel Muraisi as my rep! He was great! Never once did I feel pressured. If I had, I would have walked away. He was helpful and very knowledgeable. He was very pleasant He was great! Never once did I feel pressured. If I had, I would have walked away. He was helpful and very knowledgeable. He was very pleasant with my myriad of questions and understanding when I needed him to show me something! More

You can tell Glenn obviously loves his job. I would definitely recommend him to anyone who wants to buy a car. I would definitely recommend him to anyone who wants to buy a car. More

Excellent customer service! I am very pleased with the vehicle that I purchased. Thank You! I am very pleased with the vehicle that I purchased. Thank You! More

I went to Allen Turner not thinking I would walk away with what I wanted for a decent price. I had the worst anxiety about buying a car due to bad experiences before. When I pulled up Mr. DJHutzley was o with what I wanted for a decent price. I had the worst anxiety about buying a car due to bad experiences before. When I pulled up Mr. DJHutzley was outside waiting and was the friendliest car salesman I had ever met. I told him what i was looking for and the price range and he knew exactly what car was for me! Not once did i feel pressured or like i was being screwed over. He was open, honest, completely transparent and did everything he could to be sure my experience was a good one and to make sure i drove away with a reliable car for a great price! Mr. James Power in finance was also super friendly and of great help! I will definitely be referring others in search of a car and when the time comes again, I will definitely return to this dealership. Top tier car dealership, no doubt!! More

Allen Turner Hyundai went above and beyond in assisting me with purchasing my new vehicle. We had placed an order back in August and after contacting them regarding the status, to which we found out our ca me with purchasing my new vehicle. We had placed an order back in August and after contacting them regarding the status, to which we found out our car was not in production yet, Sales Manager Kim Douglas did notify that they did have an available model on the lot that was a different color and package than what he had ordered, but we were more than welcome to come and look at it and test drive. We rushed up there and were beyond impressed with the vehicle. Our sales consultant, Robin Wolff was absolutely wonderful in the purchasing process. She came in on her day off and after having been in an accident to ensure we got exactly what we needed. She was went above and beyond the call of duty. We purchased an amazing vehicle and got an amazing deal! I cannot thank Kim, Robin and Vince at Allen Turner Hyundai enough. We are customers for life! More