My husband found a 2013 Veloster that he loved online. Once we drove into the dealership, Claudio greeted us and asked what we needed help with. From the second he greeted us, he made everything go as smoothly as possible. He kept the conversation going and definitely built a rapport with me and my husband. He was very friendly and professional. He was very honest about every detail from the start.
He introduced us to one of the Service Advisors, Melanie. She was very nice and professional as well. She helped us through the service scheduling process.
Kevin from finance helped us through the paperworks. He explained all of the details thoroughly and let us ask as many questions as we needed to.
The overall atmosphere and mood of the dealership was very friendly. It didn’t feel sketchy or anything, unlike other dealerships.
We were very satisfied with our overall experience and thank everyone who helped us through the process from start to finish.