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138 Reviews of Allen Turner Hyundai - Service Center
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December 16, 2019
After 3 Elantras and eight years of doing business with Allen turner, we were planning on changing to another dealership. Jason convinced us to stay with Allen turner. So glad he did. Love our new 2020 Allen turner, we were planning on changing to another dealership. Jason convinced us to stay with Allen turner. So glad he did. Love our new 2020 Elantra! We now have our 4th. Thanks Jason!! More
by Piper
Employees Worked With
Other Employees :
Kim (manager). So nice!!!, Charla Palmer, Robb Heath
December 16, 2019
Services yes sales no ppl r nice. Sale ppl not so much. Wanted to buy a car but was told to go so where else or come back in a few years Wanted to buy a car but was told to go so where else or come back in a few years More
by Marzke504
December 15, 2019
Very knowledgeable people. The service facility is very clean and inviting. The staff is knowledgeable, efficient and friendly. You are in and out quickly. When I purchased m The service facility is very clean and inviting. The staff is knowledgeable, efficient and friendly. You are in and out quickly. When I purchased my last two vehicles from Frank Trommelen he did not pressure me or try to sell me something more expensive but respected my choices. I am very happy with my last two vehicles that he sold to me. More
by carollarson
Employees Worked With
I don't know their names but they were all good., Frank Trommelen, Jami Baker
December 07, 2019
Awesome Service When I Was in Distress On Wednesday night after work I got in my vehicle and it would only make a clicking noise. A fellow co-worker Jeanine went to the Service Department a On Wednesday night after work I got in my vehicle and it would only make a clicking noise. A fellow co-worker Jeanine went to the Service Department and returned with a service tech that jumped my vehicle off. I then went to the Service Department and spoke to Jamie and told her I needed a battery and I needed to be at church at 6:30. I also spoke to Barry the Service Manager and he proceeded to help me and Jamie immediately went above and beyond to help me get a battery put in my vehicle. Jamie had me go to the parts department where Kay the Parts Manager went above and beyond to help me with the purchase of a battery, A big Thank You to you all that helped me in my time of need so I could be on my way and make it to church on time. More
by kshughes24
Employees Worked With
Jeannine, Kay, Barry, Jami Baker
December 01, 2019
We had an amazing sales person, Mona! I went in for routine maintenance on my Santa Fe Sport and walked away with a new Santa Fe, along with my Sport! My husband now has the Sport as that I went in for routine maintenance on my Santa Fe Sport and walked away with a new Santa Fe, along with my Sport! My husband now has the Sport as that is what he wanted, and the 2020 Santa Fe Limited is beautiful! More
by martralyn
Employees Worked With
Amber Morris, Mona Selim, Charla Palmer
October 02, 2019
Best service in town Jami has been helping me with my car for years. She always has a friendly smile and helpful suggestions. She's a top-notch professional. Jami has been helping me with my car for years. She always has a friendly smile and helpful suggestions. She's a top-notch professional. More
by nukehall
Employees Worked With
Jami Baker
July 08, 2019
Provided the great service I've come to expect Since 2006, I have purchase 9 Hyundai's from Allen Turner for my family and me. The Sales staff is incredible, and the service after the sale is the b Since 2006, I have purchase 9 Hyundai's from Allen Turner for my family and me. The Sales staff is incredible, and the service after the sale is the best I've ever experienced. Though I don't have to use the service department very often, I received a recall on my 2015 Hyundai Santa Fe Sport in late June and (separately from the recall) thought I had an issue with my automatic tailgate. I easily made an appointment over the phone, and brought it in a few days later (June 27). When I arrived, I visited my previous sales persons, Frank Trommelen, who promptly took care of my perceived tailgate issue in less than two minutes--no write-up needed. Then, Melanie Cuellar took care of my arrival and explained in great detail what the recall was about and why it was in my best interest to take care of the issue. She also took the time to give me a tour of the new Allen Turner service facility, and it was quite impressive. Melanie explained each station and why it was improved from their prior location. This was very important, as I believe the quality of a dealer's service department is a critical factor in purchasing a vehicle. I have worked with Melanie before (on my last visit over a year ago for an oil change) and she is incredible about liaising between the awesome mechanics at Allen Turner and his customers. Melanie's ambassador skills are impeccable. I was in and out of the service department successfully within an hour, and in between, she still took the time to provide regular updates on the cars progress in maintenance. Thank you Allen Turner for employing such talented staff! More
by jfournier
Employees Worked With
Frank Trommelen, Melanie Cuellar
June 06, 2019
Great Dealership with great Employees Over my many years of buying cars and taking cars in for service this dealership is the best I’ve been involved with.. always great service! Over my many years of buying cars and taking cars in for service this dealership is the best I’ve been involved with.. always great service! More
by Jackcyn
Employees Worked With
Other Employees :
Amber Morris, Melanie Cuellar, Jami Baker, Kevin Scott, Robb Heath
June 05, 2019
MELANIE IS AMAZING I think everyone who works with the public should spend a day with Melanie to see what excellent customer service looks like. She is the best! I think everyone who works with the public should spend a day with Melanie to see what excellent customer service looks like. She is the best! More
by Cathy B
Employees Worked With
Melanie Cuellar
May 24, 2019
Amazing! Melanie helped connect me with the service department quickly and provided amazing customer service! She was kind and answered all of my questions. Ev Melanie helped connect me with the service department quickly and provided amazing customer service! She was kind and answered all of my questions. Everyone I encountered was wonderful and helpful. I fully recommend this service department. More
by Klanger3
Employees Worked With
Melanie Cuellar
