Allen Turner Toyota of Auburn
Auburn, AL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 104 reviews
Very good experience! Salesman Ken was the best! He is very friendly, down to earth, personable, and honest! Salesman Ken was the best! He is very friendly, down to earth, personable, and honest! More
Came back with his card from a previous trip to ATT. He listened to what unwanted and got the deal done. He listened to what unwanted and got the deal done. More
Very bad experience with them twice bought times had problems that they would help with problems that they would help with More
Cash buyer, salesman messed up numbers and paperwork. We came to sign papers. The papers were incorrect. We didn’t get greeted nicely or put at a table or an office. We just sat in the random chairs by t We came to sign papers. The papers were incorrect. We didn’t get greeted nicely or put at a table or an office. We just sat in the random chairs by the window. I addressed a concern with Lewis prior to going into the finance lady’s office. He confirmed that everything was correct. Then we get in the office to sign papers and they were incorrect. The finance lady also had a huge attitude and it was extremely rude. She refused to go over any of the warranty that we could purchase because she kept saying she felt rushed, although no one was rushing her. In fact, she was so rude. I got up and walked out took my car seat out of the new car because I was not going to give you guys my business. It took the GM to come out to try to salvage things, but even he didn’t do a good job. So what should’ve been an easy car buying process as a cash buyer was an absolute worst car buying experience I’ve ever had and this is not my first brand new car. After the sale, the manager did not come out to say thank you for your business or anything didn’t even say bye. The sales person did not come over to apologize for the things they messed up nor did they walk me through the vehicle. I have not had any follow after the sale. I used to sell manufactured homes for Clayton Homes so I’m very well aware of the sales process and the experience and how you should treat somebody. I wouldn’t buy a car from any dealership owned by Allen Turner ever again. More
Great warranty service and it’s easy getting my car in to be seen. Shout out to Mike at the front who is always professional and helpful. be seen. Shout out to Mike at the front who is always professional and helpful. More
Great experience with our transaction with Allen Turner. We were in and out in a couple of hours. Got the truck I wanted and the money I needed for my trade in. We were in and out in a couple of hours. Got the truck I wanted and the money I needed for my trade in. More
The entire team made this purchase seamless and I love my Toyota Crown Brian xxxxx is the best GM Toyota Crown Brian xxxxx is the best GM More
Allen Turner Toyota has great customer service and friendly staff. I will be doing buisness with them again in the future. friendly staff. I will be doing buisness with them again in the future. More
Mike Binnex, is an excellent service adviser. He very professional and super polite. Always taking care of each every service. Mike's attention to detail is superd. Thank you Mike for all you do He very professional and super polite. Always taking care of each every service. Mike's attention to detail is superd. Thank you Mike for all you do!!! More
I contacted the dealer and requested pricing and availability on parts for my vehicle. I provided the name and part number, the VIN of the vehicle and my cell number. The automated message indicated availability on parts for my vehicle. I provided the name and part number, the VIN of the vehicle and my cell number. The automated message indicated that someone would contact me when the dealership opened. That was three days ago and no response. Don’t worry I purchased the parts from another dealership. More



