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49 Reviews of Alma Ford - Service Center
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November 05, 2019
Oil change, standard service. As always we received great customer service on our visit having the scheduled service interval on our 2017 f350 superduty. The work was performed in As always we received great customer service on our visit having the scheduled service interval on our 2017 f350 superduty. The work was performed in a timely matter. More
by allenconstjohn
Verified CustomerEmployees Worked With
Dave Blasko
October 28, 2019
Great work! Alma Ford was very friendly and perfectly helpful! Great customer service and treated me like family! Called all over the state to schedule a service Alma Ford was very friendly and perfectly helpful! Great customer service and treated me like family! Called all over the state to schedule a service and Alma was able to schedule me when I needed it! More
by mallory.grimm
Employees Worked With
Dave Blasko
October 23, 2019
Dishonest Service person was deceitful and someone went through my glove boxes removed items left on the passenger seat and forgot to close them. I was in for Service person was deceitful and someone went through my glove boxes removed items left on the passenger seat and forgot to close them. I was in for an oil change so there was no reason to scavenge through anything interior. Was first told they located a leak in a seal that could be corrected but eventually would cost approximately 1200 but could seal. Then I realized I had purchased an extended warranty and I advised the service manager of this fact. And he said when they were done with the service I could bring him the paperwork and they can see if it was covered. When the service was complete I went out to my vehicle in which I found my glove boxes open and items sitting on my passenger seat I advised the service person and he basically refuse to believe any one of his employees did that. However there were two of us there that day so I personally sat in that seat and I know there was nothing in it. He then proceeded to advise me that there was no seal available for this procedure and that I had to do the major service repair, it was very confusing and I told him but you said it could be sealed and he denied ever saying so. The fact that he backstroked in that manner made me very uncomfortable. The following day I contacted another service facility and sure enough the seal was available and I have since had it repaired I will never go to Alma Ford again. More
by allbiotch44
Employees Worked With
Dave Blasko
October 18, 2019
They done a great job at a very short time. Thank You. They done a great job on my recall airbags,and at the time they told me it would be done.Thanks for your kind service. And their waiting room was good They done a great job on my recall airbags,and at the time they told me it would be done.Thanks for your kind service. And their waiting room was good plenty to read and tv to watch while waiting. More
by alvinarntz
Employees Worked With
Glenn Dittmar
October 17, 2019
Got my cars recall notices up to date. Went in to schedule recall service. They had parts in stock and scheduled me for the next day. It was done when they said it would be. Went in to schedule recall service. They had parts in stock and scheduled me for the next day. It was done when they said it would be. More
by randy_crites
Employees Worked With
Glenn Dittmar
August 22, 2019
Wonderful staff! All of the staff at Alma Ford are always great and accommodating! They are the best and it shows! I highly recommend them! Jim Britting rocks!! All of the staff at Alma Ford are always great and accommodating! They are the best and it shows! I highly recommend them! Jim Britting rocks!! More
by dawndmckay
Employees Worked With
Jim Britting
August 06, 2019
I’m hesitant Many of my vouchers that were given to me at purchase are longer valid with New Management! I don’t live in the area and feel that New Management shou Many of my vouchers that were given to me at purchase are longer valid with New Management! I don’t live in the area and feel that New Management should accommodate that situation. I still own a house in Alma and have a LOT of family and friends. More
by saboyles3
Employees Worked With
Jim Britting
August 01, 2019
Honest, to the point and accurate MY OPTIONS were explained very well. Everything is working fine and that is the reason I trust and enjoy the work done on my Sport Trac MY OPTIONS were explained very well. Everything is working fine and that is the reason I trust and enjoy the work done on my Sport Trac More
by mrallen
Employees Worked With
Glenn Dittmar, Dave Blasko
July 22, 2019
They did the job The job was a recall service which they performed as expected. It was done faster than quoted which was nice. However they failed to latch my hood pro The job was a recall service which they performed as expected. It was done faster than quoted which was nice. However they failed to latch my hood properly. I did not notice until I was down the road and it started to fly up. I caught it early enough that it did not shatter my windshield. BUT it could have easily turned out much worse. More
by rmfriday
Employees Worked With
Glenn Dittmar
July 03, 2019
Service Excellent quick service. WE scheduled and it was fixed the next day after dropping vehicle off to the dealership. They could get more help with answer Excellent quick service. WE scheduled and it was fixed the next day after dropping vehicle off to the dealership. They could get more help with answering the service line phone calls., More
by lcole453
Employees Worked With
Tom Wesolek, Marilyn Brown, Dave Blasko
