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Alma Ford

Alma, MI

4.5
79 Lifetime Reviews Review Dealership
A BETTER CAR BUYING EXPERIENCE! We are the hardest working Ford and Lincoln dealership you will find. Located in Alma, Michigan and proud to serve all of the Central and Mid Michigan Area. Our first and foremost goal is to give you the best possible car buying experience, and always provide you with an honest, transparent, and fair deal. We will work hard for YOU - to get you the exact car, truck, or SUV that you want; and at the best terms to fit your life. We want to put the fun back into buying your new car - we believe that's the way it should be!

2051 W Monroe Rd

Alma, MI

48801

Directions

Top Reviewed Employees

Jim  Britting at Alma Ford

Jim Britting

Sales Consultant
5.0
Mike  DeLong at Alma Ford

Mike DeLong

Sales Consultant/Inventory Manager
4.9
T.J.  Hodges at Alma Ford

T.J. Hodges

Sales Manager
4.8
Mike Ambuski at Alma Ford

Mike Ambuski

Parts Manager
4.5

Latest Reviews

January 26, 2021

"Very unhappy with customer service area they never answer..."

- rhonda cowdrey

Very unhappy with customer service area they never answer the phones and when you call service department they were once a very good place to buy and service your cars quality has dropped why down.

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Employees Worked With

Other Employees : Not sure that is the person that runs the area.

November 09, 2020

"My salesperson was Lyndsie, and though she was nice I was..."

- mduperon1

My salesperson was Lyndsie, and though she was nice I was not impressed with her follow through. The car I was interested in was not on the lot and she was supposed to contact me as soon as it returned so I could test drive it. I decide to drive past the lot and check if its back after not hearing anything, and its parked back in the sales lot by the road. Another salesperson, Mike, helped me as Lyndsie wasn't even there when I arrived. The worst part is I requested the loan to be put with the my CU. Was reassured that could and would be done, I didn't even think to look at the paper more closely (so a little my fault as well for assuming they did what they said) and they put me with another credit union. So a bit of a headache and a couple additional fees later... I got the loan switched to my CU. Emailed Lyndsie about the issue... and apparently she did not think it warranted a response. That is where I lost all respect or desire to work with her again. The manager, Ed, there was awesome and worked with us really well on the trade-in and making the final number work for us. He was very pleasant and upbeat overall. I wouldn't say I wouldn't go back to Alma Ford, I just wouldn't go back to Lyndsie.

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Employees Worked With

Other Employees : Lyndsie Davidson, Ed Montgomery

July 21, 2020

"Oil change, tire rotation. Tire valve stems leaking. Power "

- feltmanilla Verified Customer

the experience received was excellent. Only wish last year could have been the same as this one. Was disappointed with service provider and had considered going some place else.

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Employees Worked With

Other Employees : DJ parts manager was excellent! Wish more managers were as thorough, informative, and respectful as DJ

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Photos & Amenities

  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Pet Friendly