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Alphorn Ford - Service Center

Monroe, WI

4.6
32 Reviews

32 Reviews of Alphorn Ford - Service Center

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February 29, 2024

Service was quick, everything checked out. Ford points were applied. NOTE: 'Back in the day', I worked at a full-service garage. When a customer brought their vehicle in for an oil change, we More

by music.fahrenheit
Recommend Dealer
Yes
February 27, 2024

EXCELLENT great place and great job picked up and delivered it back to me. Overall I would recommend Alphorn Ford to everyone More

by thezoox9
Recommend Dealer
Yes
Employees Worked With
REAGON
February 25, 2024

excellent knowledge Ken is a fantastic sales person overall a 5 star dealership Service department and parts department are top notch More

by thezoox9
Recommend Dealer
Yes
Employees Worked With
REAGON
February 21, 2024

It feels like home whenever I'm there. I've gotten to know almost everyone and I'm always welcomed with smiling faces ?? More

by eanumu
Recommend Dealer
Yes
Employees Worked With
Gage
February 21, 2024

I went to Alphorn Ford to get my rear drum brakes replaced. I was driving to grandma's house, about an 80-mile drive at 75 mph on the interstate, and discovered an issue with my left rear tire. It wa More

by The_Pressure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Hitchins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

Service was great,all warranty issues taken care of. Sales with Ken and Eric is always great. Thanks More

by carrouselbeef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

The entire crew was fantastic! !! They worked really hard to contact my insurance company! I really was impressed! More

by Teacher2980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Teacher2980 responded

What a wonderful experience!!

February 08, 2024

Always do what I ask for and everyone is professional and courageous! Have been a long time customer More

by tjbalsiger
Recommend Dealer
Yes
Employees Worked With
Jordan at service desk
November 26, 2023

I bought my Escape last month. The sales, finance, and service department staff were all very professional, informative, and friendly. My salesperson, Ryan, was especially helpfu More

by pammiesue25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Alexander was my salesperson. Eric from management helped me also. I'd give them both 5 stars..
November 08, 2023

Good dealership, always able to get me in when I want. Making an appointment on line isn’t the best. Make appointment by calling. More

by mjbullock99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names