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Alphorn Ford - Service Center

Monroe, WI

4.5
128 Reviews

128 Reviews of Alphorn Ford - Service Center

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January 21, 2025

Service was excellent! Scheduling the appointment was easy and they were right on time to pick it up. More

by jackielou1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

We just thank you for the great service we received for our tires. The service and parts department did fantastic and were very kind to us. Thank you for being a great dealership! Look forward to seeing yo More

by lloydactkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
January 21, 2025

Alphorn Ford does a good job with the actual oil change, but this last visit took almost 3 hours from my set appointment time to the time it took for them to finish the oil change. More

by mmahr1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

They were ready for vehicle at scheduled time, and work was completed ahead of estimated time !! More

by wehingerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Smith
January 17, 2025

Amazing experience at Alphorn ford! Nermin was incredibly helpful and made the whole process easy, Highly recommend, they have a fantastic selection and the staff went above and beyond More

by Dagne Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nermin
January 16, 2025

Great service positive attitude and they returned my car in a fast and timely manner More

by dakotadicks2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

They do if a good job,were timely and courteous. Informed me about Ford points. More

by alienhardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 10, 2025

Great service. They were done very quickly and super friendly. Would definitely go back again. More

by Bdittmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Palumbo
December 21, 2024

Great communication! Offered me a ride when I had to leave my car for a couple hours! Friendly employees! More

by catesfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hitchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

They try to upsell services that aren’t needed for the repair that was asked to do. I have since fixed the repair myself for about what they charged in diagnostic fees. More

by Stephensontransportllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with sales